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Citizens Mgr Software Engineering in Florida


Citizens Financial Group, Inc. (CFG) seeks a Principal Architect for its Johnston, RI location.

Duties: Work with the Business Process Management (BPM) team focused on Pega, ensuring architecture decisions are implemented consistently to support business and IT strategies. Design and implement high performing and integrated Pega-based solutions that are scalable, built for change, and meet functional and non-functional requirements. Maintain focus on other BPM products and support automation initiatives. Translate complex business requirements into functional technical requirements using Pega Systems DCO tools. Architect multi-tier Scalable enterprise applications that are within the Pega Guardrails. Provide direction to stakeholders and leadership regarding the architecture, design and hands-on development of Pega. Coordinate the effort to provide integrated systems analysis and recommend appropriate hardware, software and communication links required to support IT goals and strategy, including coordinating activities of the project team and assisting in the monitoring of project schedules and costs. Support, resolve and document issues that arise in the architecture, including reviewing designs and recommending improvements to the architecture. Define, implement and maintain technology security infrastructure, policies, processes and procedures to proactively protect, monitor, investigate and resolve threats to a secure user environment and company assets.


Requirements: Bachelor’s degree in Computer Science/Engineering or related followed by five years of progressive experience in the role or in a related position. Full term of experience must include design, development and/or deployment of PEGA solutions. At least two years of experience must include: Establish governance in PEGA initiatives and enforce standards, best practices in PEGA architecture, design and coding. Design, develop shared assets using Pega RULES process commander and publishing across PEGA platforms in Services IT. Install and deploy Pega BPM related products on Apache/Tomcat and perform the ML upgrades/updates for Pega software. Define standardized reference architectures for processes and technology in PEGA practice using TOGAF guidelines. Integrate with CRM systems like Salesforce Service Cloud CRM using SOA. Provide application support for troubleshooting and resolution of production issues and during System Integrated Testing or User Acceptance Testing. Utilize Pega RULES Process Commander, Pega Installation and Deployment, DevOps, Kubernetes, Jenkins; PEGA Customer Decision Hub; PEGA Autonomic Event Services (AES) Apache/Tomcat; and TOGAF Enterprise Architecture. Must possess PEGA Certified System Architect certification.

Direct applicants only.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer/Disabled/Veteran

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.