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Administrative Associate II

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Administrative Associate II

Salary

$27,373.00 - $47,903.00 Annually

Location

Forsyth County, NC

Job Type

Permanent Full-Time

Job Number

24-05682

Department

Dept of Transportation

Division

State Hwy Administrator - Div of Hwys

Opening Date

04/23/2024

Closing Date

5/7/2024 11:59 PM Eastern

Job Class Title

Administrative Associate II

Position Number

60020772

Section

District II Unit

Work Location

Winston-Salem, NC

Salary Grade

NC02

• Description

• Benefits

• Questions

Description of Work

This position with NCDOT offers full State Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities.

This posting is for an Administrative Associate II position in the District II Unit. This position serves as administrative support to the District office of Davie, Forsyth, and Stokes Counties. Duties include but are not limited to: preparing documents and correspondence for Construction projects, entering construction documents in SharePoint, and HICAMS, preparing monthly construction meeting minutes, reviewing certified payrolls, answering District phones daily and Division phones during lunch or when requested, scanning files and large plans, filing and maintaining Construction files, assisting the public with any request via email, phone, and/or walk-in contact, and other clerical duties assigned by supervisors. This position also will assist with the processing of driveway permits, road addition/abandonments, site plans, and subdivisions. POS # 60020772

Knowledge, Skills and Abilities / Competencies

Applicants must submit an application that clearly reflects work experience that demonstrates the following:

• Customer service experience, including resolving customer issues

• Experience with MS Office Suite including Outlook, Word, and Excel

• Experience completing and/or maintaining records and reports

• Experience in record keeping

• Experience with letter writing, using correct spelling, punctuation, and proofreading.

Additional Expectations:

Effectively communicate technical knowledge with Engineers, coworkers, and the public. Good communication skills are required in both verbal and written activities. Possess general mathematical skills, significant vocabulary/grammar skills for proofreading correspondence, reports, and other documents. Ability to schedule and coordinate a variety of appointments, meetings, and or conferences. Applicant should be extremely computer literate and possess experience using modern word processing, spreadsheet, email, and internet software. Must be able to legally drive a state vehicle. Customer service experience (over telephone, personal, and electronic) is also strongly preferred. Candidates should possess excellent composition skills, attention to detail, and need for consistency with data entry and correspondence. Management prefers a candidate with customer service experience and a personable attitude. Must be able to work in an inside environment including being exposed to significant sitting for long periods of time. Must be able to lift 25 lbs.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

Supplemental and Contact Information

Alana Tucker 336-747-7800

Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

NOTE: For temporary, contract or other supplemental staffing appointments:

There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

• Yes

• No

  02

  Which of the following best describes your customer service experience, including resolving customer issues?

• None

• Less Than 1 Year

• 1 - 2 Years

• 2 - 3 Years

• 3 or More Years

  03

  Explain how you have experience in customer service, including resolving customer issues.

  04

  Which of the following best describes your level of computer skills and MS Office Suite including Outlook, Word, and Excel?

• None

• Less than 1 year

• 1-2 years

• 2-3 years

• 3 or more years

  05

  Explain how you have experience in MS Office Suite including Outlook, Word, and Excel.

  06

  Which best describes your experience completing and/or maintaining records and reports.

• None

• Less Than 1 Year

• 1 - 2 Years

• 2 - 3 Years

• 3 or More Years

  07

  Explain how you have experience completing and/or maintaining records and reports.

  08

  Which of the following best describes your level of experience in record keeping?

• None

• Less than 1 year

• 1 -2 years

• 2 - 3 years

• 3 or more years

  09

  Explain how you have experience in record keeping.

  10

  Which of the following best describes your level of experience with letter writing, using correct spelling, punctuation and proofreading?

• None

• Less than 1 Year

• 1 - 2 Years

• 2 - 3 Years

• 3 or more Years

  11

  Explain how you have experience with letter writing, using correct spelling, punctuation and proofreading.

  Required Question

Agency

State of North Carolina

Address

NOTE: Apply to the department listed on postingAn Equal Opportunity Employer, North Carolina, State Government

Website

http://www.oshr.nc.gov/jobs/index.html

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