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SOS International LLC Associate Systems Administrator (Data Services) in Fort Huachuca, Arizona


SOS International LLC (SOSi) is currently seeking an Associate Systems Administrator (Data Services) in Fort Huachuca, AZ . The ideal candidate may support the following assets: VMware Virtual Machines, VMware application management servers, Backup Appliances, Hypervisor, Server Blade Chassis, Disk Arrays, and Storage Switches.

Essential Job Duties

  • Implement, deploy, operate, and maintains the virtual infrastructure and data services enclaves at remote installations.

  • Perform fault management, trouble analysis, support incident handling, and reporting for all VI systems.

  • Install, configure, and maintain both physical and virtual storage.

  • Monitor the capacity of storage and virtual environments to ensure adequate resources are available to meet mission requirements.

  • Provide restoration and disaster recovery support for all critical systems and services.

  • Support patching and system hardening through STIG application.

  • Develops, updates, and provides evidence for POAM maintenance and resolutions for all team controlled assets identified with an open security vulnerability requiring mitigation.

  • In conjunction with internal and external customers, perform Continual Service Improvement actions to refine and improve reporting capabilities in VMWare vRealize Operations Manager.

  • Resolve Incidents/Tickets in accordance with documented procedures.

  • Perform Quality Assurance follow-up with customers/end users.

  • Comply with documented processes and procedures.

  • Utilize monitoring tools such as VMWare vRealize Operations Manager and Microsoft SCOM.

  • Hosts virtualized Operating Systems and Appliances for technical teams and customers.

  • Follow ITIL best practices to manage tickets and processes.

  • Develop and/or maintain SOPs, TTPs, and SmartBooks associated with current knowledge of relevant technologies as assigned.

  • Participate in special projects as required.

Minimum Requirements

  • Active in scope SECRET w/T5 clearance or the ability to obtain Interim SECRET w/T5 eligibility.

  • HS +2 or AA/AS or BA/BS.

  • An IAT II certification (CCNA-Security, CND, CySA+, GICSP, GSEC, Security+ CE, or SSCP) is required.

  • Excellent team skills, must be thorough, must have excellent communications skills, written and verbal.

  • Ability to work in a dynamic cross-organizational team environment.

Preferred Qualifications

  • ITIL Foundation Certification.

Work Environment

  • Working conditions are normal for an office environment.

  • Fast paced, deadline-oriented environment.

  • May require periods of non-traditional working hours including consecutive nights or weekends (if applicable).

SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.