CRST The Transportation Solution, Inc. Account Coordinator in Fort Wayne, Indiana
Location IN, Fort Wayne
Division/Department CRST Specialized Transportation, Inc.
# of openings 1
CRST The Transportation Solution, Inc. is Delivering Promises and Driving Success to Ensure Everyone Has What's Needed to Live and Thrive. Today, more than ever, we are looking for talented individuals who will help us bring this vision to life.
Essential Duties and Responsibilities: The Account Coordinator is responsible for assisting inside sales staff in managing in-house accounts, and assisting customers with inquiries.
Create optimal front line customer relations, working with customers and inside sales staff from specific regions of the country, thereby ensuring continued company growth and goal achievement.
Coordinate all facets of customer freight shipments: rate quotes, service dates, booking freight, answering customer calls and provide daily track and trace of customer's shipments activity.
Monitor logistics through communication with operations.
Manage the department's 800 line and maintain the department's general mailbox.
Perform special assignments as delegated, relating to special areas of concern.
Assist sales department in providing rate quotes.
Some previous experience in a related field preferred
High school diploma or GED required and a degree in a related field preferred
Previous customer service experience required
Computer skills required
Ability to multi-task in a fast paced environment
The CRST core values:Safety at the Core of All We Do - Integrity in Every Decision and Action - Commitment to the Success of Employees, Customers, Agents, Contractors and Communities.
EEO Statement:All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.