Job Information
Carrier Technical Support Engineer in Foshan, China
Country:
China
Location:
LOC3600: NO.28, Eastern Industrial Park, Lishui Town, Nanhai District, Foshan City, Guangdong Province, China
角色职责:
Product Knowledge 1. In-depth knowledge of existing Air conditioning product line-up (RLC & VRF)2. Experienced in field installation, commissioning & troubleshooting (RLC & VRF)3. Competitive benchmarking4. Working closely with product management and sales teams to identifying gaps5. Working closely with engineering teams6. Participating in new product introduction
Sales Tool Development 1. Proofreading technical inputs to sales tools like Catalogues, technical & installation manuals etc.2. Developing and participating in improvement of technical tools3. Diagnostic /service tool or other software either with suppliers / partners or own developers4. Plan and spec tools, benchmarking tools to pitch against competitors5. Attending and supporting technical seminars6. Supporting exhibitions and trade shows
Sales Engineering 1. Providing day to day technical & service support to sales teams2. Developing technical materials for sales team3. Providing support & follow-up on installation quality issues, able to provide hands on installation, field test & troubleshooting advise through online or on site4. Supporting on projects design, bidding enquiry
Technical T raining 1. Developing & improving exhaustive material together with R&D or suppliers / partners2. Supporting execution for annual training calendar: Employees and channel partners2. Supporting execution for annual training calendar: Employees and channel partners
最低要求:
Engineering license or Master’s degree, technical discipline (preferably mechanical or electronics) with 3+ years of experience – preference for HVAC segment
Hands-on service & maintenance experience preferred
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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