Job Information
Bavarian Inn Restaurant Guest Services & Reservations in FRANKENMUTH, Michigan
Part Time: 15-25 hours per week | Shift Examples: 8am-4pm; 10am-6pm; 12pm-7pm/9pm | Wage: $13.50 per hour We also offer $1 more per hour on weekends and holidays, up to $10,000 tuition reimbursement, up to $1,000 in referral incentives when friends you refer are hired, flexible scheduling, free meals when you are on the clock, plus many other great team member perks!
Position Summary: As a Guest Services & Reservations Associate, you will be the first point of contact for guests and team members calling Bavarian Inn Restaurant. You'll handle our multi-line phone system and assist with processing reservations while sharing information with various departments in a timely manner.
Key Responsibilities:
- Manage reservations and provide accurate information to guests.
- Upsell promotional items and special event packages.
- Handle guest inquiries and deescalate any situations with professionalism and optimism.
- Perform administrative and clerical duties as requested.
Required Availability: Availability must include at least 1-2 weekday shifts and weekends (Saturday and Sunday).
About Bavarian Inn Restaurant: For generations, Bavarian Inn has welcomed millions of guests with our home-cooked chicken dinners and warm Bavarian hospitality. Since 1950, our company has grown into one of the top family-owned businesses in the area offering dining, retail, & lodging. What's our secret? Great team members!
When you become a team member at the Bavarian Inn Restaurant, you have joined the family! Family-owned and operated, the dedicated leadership team still shares the philosophies and work ethics of founders William and Dorothy Zehnder. We are continually seeking out individuals who want to contribute their strengths to the team.