Shire Jobs

Treasure Chest Storage on Depot Street in Franklin, is hiring aStorage Facility Manager PAY: $15.00 per hour based on experience. SHIFT: Full time, Mon-Sat, 9:00 AM to 5:30 PM, One day off during the week.

RESPONSIBILITIES: You will be responsible for overseeing the daily operations of a storage facility, ensuring a secure, clean, and customer-friendly environment. This role involves managing rental processes, handling customer inquiries, maintaining facility security, and overseeing the maintenance and cleanliness of storage units.

DUTIES INCLUDE:

• Customer Service
• Greet and assist customers in person, over the phone, and via email.
• Provide information on available storage units, pricing, and services.
• Address customer inquiries, concerns, and issues promptly and professionally.

RENTAL PROCESS:

• Manage the entire rental process, including leasing agreements, payment processing, collect rent payments, late fees, contract completion, and clearing property of abandoned units via auction company.
• Conduct facility tours for potential customers and explain storage policies and procedures.
• Maintain accurate records of occupied and vacant storage units.
• Track inventory of packing and moving supplies and coordinate restocking as necessary. (if applicable)
• Enforce compliance within company measures to mediate late and abandoned notices

Facility Maintenance:

• Oversee the maintenance and cleanliness of the storage facility.
• Coordinate routine inspections of storage units to ensure they meet cleanliness and safety standards.
• Arrange for necessary repairs and maintenance as needed.
• Light physical needs and lift ing up to 50 lbs (example: changing a light bulb, to move and climb a ladder up to 10 ft .)
• Light power tool usage such as using a grinder for lock removal.

Security Management:

• Monitor security systems, including surveillance cameras and access control systems.
• Respond to and report any security incidents or breaches.

Preferred Skills:

• Familiarity with storage management software.
• Experience in sales and marketing.
• Knowledge of security systems and protocols.
• Ability to multitask and prioritize tasks in a dynamic environment.
• Ability to handle and resolve customer issues effectively.

HOW TO APPLY:

• Email a resume to: jveler@tinylife.com

• OR Apply via ncworks.gov using our system application.

• For questions, please call NCWorks at 828-332-6060