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AOG Sales Order Administrator 1

Company : Safran Cabin

Job field : Customer services and support

Location : Garden Grove , California , United States

Contract type : Permanent

Contract duration : Full-time

Required degree : High School Diploma/GED Equivalent

Required experience : First experience

Spoken language(s) :

English Fluent

Salary range : $21.87 - $27.00 Hourly

# 2024-148433

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Job Description

POWERED BY TEAMWORK. Are you ready to be part of a team that drives big ideas and even bigger wins? At Safran, we believe in the power of both collaboration and individual contributions. We understand that it takes diverse perspectives, problem-solving skills, dependability, and trust to push each other forward and achieve great success. For us, working here is more than just a job; it's a passion. There's the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more sustainable world.

We trust our employees to bring bold ideas to build the future of aerospace together, contributing to our ranking by TIME as the leading Aerospace & Defense company on the 2023 World's Best Companies list (#59 on the full list). Join our team and become part of the group that's making amazing things happen on the ground and in the skies. Together, we'll proudly step back and say, “We did that."

Job Summary:

The AOG Sales Order Administrator is responsible for processing internal and external customer purchase orders. TheAOG Sales Order Administrator coordinates day to day activity for customer requests, processes customer orders and quotes, and maintains front line communication with the Customer. They will update changes of order dates and ensure adherence with contractual obligations. The AOG Sales Order Administrator is accountable to performance KPIs used to monitor department performance. Additional responsibility includes escalation of customer issues to the Manager as needed.

Summary of Duties:

• Ensure sales orders are processed accurately and entered within a timely manner using company ERP system

• Partner with the Integrated Project Team (IPT) to ensure customer orders are processed correctly

• Validate entered order information by checking against customer purchase orders

• Maintain a PO entry tracker to provide visibility to the Contracts and Accounting teams

• Review aging report weekly, provide updates to the Accounts Receivable department regarding past dues accounts

• Make sure AOG orders shipped out in time.

• Manage incoming emails and follow up closely with customers

• Coordinate with internal teams and department to expedite orders

• Work for RMA and claims

• Other job duties as determined based on level of administrator

Complementary Description

Safran Cabin headquarters are in Huntington Beach, California, with a global presence of over 11,000 employees at 36 sites. Site locations are in the United States, Mexico, Brazil, Canada, Germany, France, Czech Republic, the Netherlands, Tunisia and Thailand. Safran Cabin serves over 400 airlines and leasing companies globally and delivers to all airframe OEM manufacturers with a heritage spanning over 80 years in the industry.

Discover Safran Cabin through our videos: Safran Cabin (safran-group.com)

• Your Career: Safran is committed to providing internal mobility to our employees. We operate globally so the sky is the limit of where your Safran journey can take you.

• Your Development: Safran employees have free access to Safran University courses and external tuition reimbursement for approved programs or certifications.

• Your Benefits: Our suite of comprehensive benefits include health care (medical, dental and vision), life insurance, 401(k) savings plans with company match, paid time off, Safran Perks with BenefitHub – Employee Discounts & Rewards Marketplace for consumer products/services and more!

The expected salary range for this position is between $21.87 - $27.00 hourly. Actual compensation will be determined based on experience, education, and other factors permitted by law.

Job Requirements

At Safran Cabin, diversity & inclusion is a source of richness that adds quality of life, performance, and innovation. We welcome diverse contributions and provide equal employment opportunity to all individuals regardless of race, color, religion, sex/gender, sexual orientation, gender identity/gender expression, marital status, pregnancy, age, national origin, ancestry, disability/medical condition, military or veteran status, citizenship status, genetic characteristics or information, or any other characteristic protected by applicable federal, state, and local laws.

We seek service-oriented team players with strong interpersonal skills and a positive attitude, adaptable to our innovative and evolving environment.

Qualifications:

Education: High school diploma required; Bachelor's degree preferred

Experience: 2-3 years of data entry experience

Computer: Proficient in Microsoft Excel, PowerPoint, and Word. Knowledge and understanding of basic ERP/MRP functions and applications is preferred.

Other Skills: High attention to detail with a demonstrated ability to meet deadlines. Excellent problem solving and organizational skills. Order entry and detail- oriented and works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment. Exceptional verbal and written communication skills. Ability to manage multiple priorities and work cross-functionally. Strong prioritizing and multi-tasking skills to work within tight deadlines. Basic Accounting knowledge. Ability to work productively and independently.

Working condition required: Willing to work in flexible schedules including weekends and holidays

Description: Entry-Level position within job role.

This job posting has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on assignment or group.

Specificity of the job

May require some travel

Locate your future workplace

7330 Lincoln WayCA 92841

Garden Grove

California United States

Safran is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.