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Ferguson Enterprises, LLC. Operations Manager in Garner, North Carolina

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is now hiring an Operations Manager to lead business operations in our Garner, NC. location! This role provides leadership for our customer-facing associates and branch functions.

Responsibilities

  • Champion the development, implementation, and continuous improvement of organizational management protocols, practices, and tools

  • Drive safety, quality and profitability to meet or exceed company objectives

  • Act as a strategic partner on the leadership team and liaison among different departments to improve operation results

  • Ensure warehouse operation is led with efficiency and success

  • Handle inventory control in our warehouse

  • Interact with vendors to coordinate inventory returns

  • Double checking every order going out of the building to ensure 100% accuracy.

  • Working daily on ICPD’s, Discrepancies, Returns, DRR’s, Cycle counts and Negative items.

  • Inventory preparation throughout the year to ensure a smooth and efficient inventory process.

  • Working with the drivers on Pre/Post trips, Lytx camera infractions and coaching them on infractions.

  • Doing Dispatch track daily for the drivers so they can proceed with their runs in the morning.

  • Enter, Approve and Process the facilitation of debits

  • Making sure to photograph the outbound loads daily, double checking loose pipe, pallets and bundle accuracy.

  • Direct Supervisor over 14 associates.

  • Check Geotab first thing in the mornings to ensure drivers will be on time.

  • Reviewing the 6Pak inefficient inventory weekly.

  • Making sure sales support associated received their tickets to complete their backorder reports.

  • Confirm that bundle reports have been put into the following days delivery packet.

Qualifications

  • Bachelor’s Degree is preferred, equivalent experience will be considered

  • 2+ years management / leadership experience coupled with handling inventory / operational tasks

  • Warehouse Management System (WMS) experience is recommended

  • Ability to adapt and change processes to keep pace with the evolving business requirements

  • Outstanding organizational and leadership skills to optimally respond to urgent situations

  • Must be process oriented with good judgment and decision-making abilities

  • Strong interpersonal skills and the ability and desire to lead a team

  • A confirmed understanding of OSHA and DOT regulations

  • Strong technical skills included but not limited to Microsoft O365 applications

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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$4,124.70 - $9,075.00

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information (https://www.ferguson.com/content/careers/reasonable-accommodation)

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