Job Information
The Estee Lauder Companies Jo Malone London - Stylist - JM Metro, Gateshead - 30 Hours/Week - Part Time, Permanent in Gateshead, United Kingdom
Jo Malone London - Stylist - JM Metro, Gateshead - 30 Hours/Week - Part Time, Permanent
Brand: Jo Malone London
Description
At Jo Malone London, bringing the brand’s generosity to life
within our boutiques through exceptional customer service is paramount.
Fragrant fun, curiosity and kindness are key. In this role you will truly be
the host with the most, entertaining visitors from across the globe and
showcasing The World of Jo Malone London™ to our customers, global colleagues,
and corporate clients and media contacts. Creativity is our day to day. From
the signature Hand and Arm massage to hosting wedding consultations where you
will help bottle some of their most precious memories. From floral crowns to
graffiti artists, chocolate tasting and cocktail master classes, our services
and events are the talk of the town.
The primary
responsibility is to provide outstanding customer service to each customer and
to deliver on service goals. Other responsibilities include, but are not
limited to, maintaining the store environment, operations, assisting with
opening and closing of the Boutique and housekeeping duties. The Stylist will
understand their individual sales and service goals
Responsibilities and tasks
Deliver
exceptional customer service
Maximise
sales performance and productivity
Build
collaborative relationships with your colleagues
Support the
execution of in store events
Awareness of
stock and inventory
Maintain
high VM standards and work environment
To be aware
of competitor activity and to drive an omni-channel approach
Adhere to
Brand grooming guidelines
Maintain the
high standard of housekeeping
Our Brand
The Employee
Promise: Our values are trust, respect and humour and we apply these to
everything we do for the benefit of each individual and the company.
At Jo Malone London your continued
development is deeply invested in, you will inevitably become a fragrance
connoisseur, awakening the most underplayed of the senses and seeing the world
in high definition. Our unique culture of kindness and creativity means not
only a happy working environment where friendships are made, but also a
supportive and stimulating one where careers are built.
Our company
brand is the articulation of who we are—it defines our corporate entity, The
Estée Lauder Companies.
WE ARE
Individuals.
We are a bold, diverse
community—home to the most creative talent.
WE ARE
Inventors.
We have pushed the boundaries of
possibility for 70 years—together, we are inventing the future of beauty.
WE ARE
Global Citizens
We are a bold, diverse
community—home to the most creative talent.
As a company, we’ve always demonstrated our strong family values,
long-term focus on sustainable growth, and commitment to our people, strengths
in creativity and innovation, and focus on global citizenship. Now, we’re ready
to share and amplify our company brand so that we can build on The Estée Lauder
Companies’ leading reputation in the industry. Like the consumer-facing brands
in our diverse portfolio, which all have brand books that articulate individual
brand equity, we’ve just completed the same exercise for our company brand, The
Estée Lauder Companies.
Together, WE ARE The Estée Lauder Companies. #ELCfamily
Please note: thesuccess of your candidacy would be on contingent on completion of the nextstage of the recruitment process – requirements of the role & completion ofyour video assessment. If you require any adjustments to our recruitmentprocess because of a disability or for some other reason, please ensure youcontact 0800 917 1399 as soon as possible.
Qualifications
- The Ideal Candidate The ideal candidate will be warm, kind and friendly, love to help with a ‘can-do’ attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean and crisp image.* The ability to provide inspirational, authentic and personalized customer service* Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment* Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Job: Retail - Store
Primary Location: Europe, Middle East, Africa-GB-ENG-Gateshead
Job Type: Standard
Schedule: Part-time
Shift: Variable
Job Number: 2219050
Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.