Job Information
Natural Grocers IT Business Applications Specialist in Golden, Colorado
Salary Range
USD $73,000.00/Yr. - USD $83,000.00/Yr.
Overview
The Job in a Nutshell:
The IT Business Applications Specialist is responsible for IT application support including maintenance, administration, and Tier-2 support issues as well as gathering, understanding, and addressing business requirements.
Applications are accepted by the date below, which may be updated if the hiring timeline is extended.
07/03/2024
Responsibilities
Main Ingredients:
Deploy, configure, and update business applications including but not limited to POS systems.
Automate application deployments and updates with scripts and other central management tools.
Work with vendors and other departments to ensure data in and out of POS Systems and other business applications is accurate and handled efficiently.
Develop, document, and implement test plans for business applications.
Work with other IT Teams to configure servers, POS terminals, workstations, and handheld devices to run securely and in a user-friendly manner that meets business needs.
Work with vendors and programmers to develop new applications for Android and Windows systems.
Work with vendors and programmers to develop configurations and customizations to POS and other business applications.
Maintain integrity of dev, QA, and production environments.
Understand business needs, gather requirements, and configure applications and systems to fulfill those needs.
Configure POS hardware and peripherals to work efficiently with POS systems
Provide Tier-2 technical support for business applications including Point-of-Sale (POS) system and Android devices.
Provide thorough, regular status updates to management regarding workload, project status, priorities and issues needing resolution or escalation.
Participate in disaster recovery activities as required.
Maintain process and systems for building POS terminals and store workstations.
Participate in special projects as required.
Maintain and audit data transfers between internal systems.
Maintain and audit data transfers between internal systems and with our external business partners.
Occasional night and weekend work required.
Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.
Qualifications
Recipe for Success:
Requires a bachelor’s degree in Information Technology or equivalent combination of education and experience.
Minimum 3+ years of experience in application support.
Android device management and configuration background
Experience with MDM solutions for managing Android devices. Familiarity with SOTI a plus.
Moderate to advanced Powershell scripting skills
Strong background with Microsoft SQL programing and SSIS
Active Directory user, computer, and Group Policy management. A deeper understanding of Active Directory Administration is a plus.
POS hardware peripheral configurations
Experience working with Java based systems
Basic to intermediate experience with Tomcat
Basic to intermediate experience with VMWare
Intermediate Networking
Background with Windows server and desktop Operating Systems
Experience in configuration and design of Sharepoint Online a plus
ITIL Foundation certification a plus
Experience with IT management frameworks and standards (ie. CIS Controls, NIST, ISO) a plus
Experience with CIS Hardening Standards preferred
Passionate commitment to outstanding customer service.
Communicates effectively, written and verbal, across all departments.
Ability to problem solve demonstrating a high level of creativity and innovation.
Patience and willingness to provide technical support to both technical and non-technical parties.
Other job duties as required
This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to him/her by their Manager and/or other Store Support Center manager that might not be listed in this job description.
Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:
All Crew Members
Birthday Bonus Pay
Vitamin Bucks (up to $2,080 earned as store credit annually)
Holiday Pay for 5 Holidays – Stores Closed
Paid Time Off (sick days and vacation) that Increases with Tenure
Paid Nutrition Education
good4u Crew Member Discount
{N}power Program (customer appreciation and rewards program)
Regular, Scheduled Pay Increases
Advancement Opportunities and Career Development
Health and Wellness Program
Employee Assistance Program (EAP)
Employee Referral Program
Full-Time Crew Members (30+ hours/week)
Medical, Dental and Vision Insurance
Paid Parental Leave
Paid Medical Leave (through company paid short-term disability insurance)
Company Paid Short-Term Disability Insurance
Company Paid Life Insurance
Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
Retirement Savings Plan (401k) with discretionary Company Match
Healthcare and Dependent Care Flexible Spending Account (FSA)
Health Savings Account (HSA) with Company Match
Diversity Statement
At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.
At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.
Physical Capabilities and Environmental Demands:N = NeverO = Occasional; 1-33% of timeF = Frequent; 34-66% of timeC = Constant; 67-100% of timePhysical Requirements:• Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.• Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.• Must be able to occasionally use the computer for data entry and use of mouse.• Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.• Must be able to frequently to reach above chest.• Must be able to occasionally sit, squat, kneel, and climb as needed.Environmental Requirements:• Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.• Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.
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LocationUS-CO-Golden
Job ID2024-27037
Address4403 Table Mt Dr
Work EnvironmentHybrid
CategoryHome Office
Salary RangeUSD $73,000.00/Yr. - USD $83,000.00/Yr.