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Job Information
Skytron LLC Credit Analyst (Hybrid) in Grand Rapids, Michigan
Join a team that improves patient outcomes, through innovative and flexible solutions to the acute care market! When you work for Skytron, you get so much more than a job, including:
- Hybrid work arrangement
- Comprehensive benefits, beginning day one
- Annual bonus
- Paid vacation, personal days, and holidays
- 401(k) and Profit sharing
- Tuition reimbursement program
- Onsite gym
- Family-owned and operated business
As the Credit Analyst, you will:
- Analyze, create and maintain customer account records
- Review account applications, quotes, purchase orders, and tax-exempt certificates
- Determine credit-worthiness through the review of credit reports, trade and bank references, online research, and financial statements
- Document and archive all new account information and changes to records
- Prepare customer contracts by reviewing pertinent documents (e.g. billings, purchase orders, quotes, GPO/IDN contracts, contractor documents, lien and bond documents, insurance requirements, credit reports, ERP system notes, payment history, proof of delivery, and spreadsheets to audit/summarize PO lifecycle)
- Communicate with customers and authorized representatives both verbally and in writing to expedite timely payment, resolve disputes and other barriers to payment, and negotiate payment plans
- Act as a liaison between customers, authorized representatives and employees
- Escalate, inform and involve additional stakeholders to resolve problems, as necessary
- Assist with various administrative duties such as reviewing daily billings for accuracy, processing adjustments and refund requests, and contractor billing packets
- Maintain tax-exempt files
- Promptly document collection activities and prepare monthly reports
- Review cash postings and resolve payment discrepancies, including: customer short-payments (e.g. freight, tax, handling charges, labor/install), and overpayments (e.g. prepayments, overpayments, duplicate payments)
For success in this role, you will:
- Capably handle required administrative functions
- Verify work to ensure accurate results, requiring minimal rework
- Be internally motivated and work well with minimal supervision
- Listen to others, expressing ideas, both orally and in writing
- Devise workable solutions or consult with secondary resources to devise solutions
- Give customer needs priority, responding quickly to concerns and demonstrating a desire to assist others
- Possess a Bachelor's Degree in business administration, management or similar discipline (strongly preferred)
- Have a basic knowledge of economics, finance, accounting, sales, and marketing
- Have a minimum of 4 years demonstrated success in commercial work or equivalent, including the completion of credit investigations, familiarity with credit sources, analysis of financial statements, and credit / collections procedures and correspondence (strongly preferred)
- Have previous experience working within ERP systems, similar to IFS (strongly preferred)
- Be proficient in Microsoft Office programs, including: Word, Outlook, PowerPoint and Excel