Shire Jobs

Grand Rapids, MI, USA | Hourly | Services | Full Time

Michigan Regional - Field Service Technician

Field Service Technician Job Responsibilities:

• Provide technical and maintenance support to Minster's customers with their metal forming equipment

• Commission new and remanufactured metal forming equipment in customer's plants

• Audit customers' metal forming equipment and report all repair requirements found

• Provide written and oral reports in English in an accurate and professional manner

• Promote service offerings - training, parts, equipment upgrades, and service agreements with customers

• Work flexible hours to support customer service needs

• Build rapport with customers to enhance customer experience

• Extensive travel required with ≥ 75% of the travel being in the Michigan region

  Field Service Job Qualifications:

• Knowledge of machinery mechanical, electrical, troubleshooting and maintenance processes

• Knowledge of hydraulics and pneumatics

• Able to work effectively with minimal supervision

• Excellent communication skills are a must to effectively communicate with customer, engineers and technical support personnel

• Candidates must be Michigan region residents or willing to relocate to the Michigan region

• Ideal Candidate would be located near Detroit, Lansing or Grand Rapids

  Benefits:

• Guaranteed 45 hours/week, additional overtime is common

• Competitive salary

• Company provided service vehicle, specialty tools, uniform, telephone, and laptop

• $75 daily per diem for domestic travel, $95 daily per diem for international travel; paid weekly

• Ability to keep accumulated travel points for personal use

• Excellent benefits including medical, dental, vision, life insurance, 401(k) with Company match - available first day of employment

• 20 days of paid time off immediately upon hire