Job Information
CU Answers Quality Control Analyst l in Grand Rapids, Michigan
Description
POSITION SUMMARY
The Quality Control Analyst I position is responsible for Quality Control testing and validation of CU*BASE and related software applications. This position works closely with the members of both the Product and Programming teams to analyze reported software problems and new project specifications and assist in follow-up coordination, testing and validation.
ESSENTIAL JOB FUNCTIONS
Perform testing of new and enhanced CUBASE and related software as assigned by Quality Control management. Document test procedures and results as required by the Software Development Life Cycle (SDLC) and CUAnswers Programming and Development Standards and Guidelines.
Analyze problem Logs reported by clients and assist Technical Resources leadership in ensuring follow-up coordination, testing and validation.
Support Documentation efforts as needed, including documenting software changes and testing procedures.
Maintain a positive contribution as a member of the Technical Resources Team, and complete all tasks assigned by management to meet team objectives.JOB QUALIFICATIONS
High School Diploma or equivalent required.
Two-year degree or comparable work experience required.
Experience and comfort working with computer software; ability to learn and explore new software independently. Experience with the CUAnswers CUBASE system preferred, but not required.
Familiarity with credit union operations, regulation and procedures, accounting and balancing functions preferred but not required.
Excellent verbal and written communication skills.
Thoroughness, excellent attention to detail, and good problem-solving skills.
Ability to work independently and initiate projects with minimal supervision.
Ability to use discretion when dealing with sensitive or confidential data.
CU*Answers is an Equal Employment Opportunity employer that supports the unique perspectives and experiences from all employees and supports a collaborative community spirit. All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any status or condition protected by applicable federal, state or local laws.
CUAnswers maintains a strong policy of equal employment opportunities for all employees and applicants for employment. We strive to be consistent in hiring, training, promoting, and compensating employees on the basis of personal competence and potential for advancement without regard for race, color, religion, sex, national origin, age, sexual orientation, transgendered status, marital status, pregnancy, disability, citizenship, genetic information, veteran or military status, height, weight, as well as other classifications protected by applicable federal, state and local laws. Our equal employment opportunity philosophy applies to all aspects of employment with CUAnswers, including recruiting, hiring, training, assignment, transfer, promotion, job benefits, pay, demotion, dismissal, and educational assistance.