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Davenport University Residence Life Coordinator in Grand Rapids, Michigan

Residence Life Coordinator

ulTITLE OF POSITION: Area Coordinator

PAY CLASSIFICATION: E2600-Professional Administrative I

STATUS: Full-Time, Exempt

DEPARTMENT: Campus Life

LOCATION: Grand Rapids-W.A. Lettinga Campus

REPORTS TO: Director of Housing and Residence Life

PAY RANGE: $43,888

SUMMARY:

This position is a live-in position, coordinating the administrative responsibilities and retention programming of the Davenport University campus living community. Primary responsibilities include the daily operations and the supervision of the apartment communities for students in Davenport housing. This includes the development of students, the supervision of resident assistant staff, student leaders, and other student employees, the management and oversight of facilities, facilitate crisis management, develop and execute programming and effectively collaborate with other university departments. These responsibilities are performed in an ethical manner consistent with the University's mission, vision, and values which include diversity, equity and inclusion.

RESPONSIBILITIES:

• Coordinate the daily operations of the Panther Ridge and Panther Woods residential communities. • Serve as a student conduct officer by using an educational approach to develop students. • Provide administrative leadership for department functions including key and keycard management, housing assignments, building opening and closings (breaks) and camps/conferences, and the room condition inventory management for these communities. • Responsible for hiring, training, supervising, evaluating, and leadership development of resident assistants and other student staff. • Assist with the development of departmental materials (handbook, brochures, staff training & procedure manual, etc.). • Coordinate on-call coverage and crisis management for housing students. • Supervise other student groups as requested. This may include hall council and/or other leadership opportunities such as State and National Associations (i.e. NRHH), etc. • Assist in the development of students through programming and managing concerns and requests as needed. • Coordinate retention efforts and other programming for students living in the residence halls (academic, social, diversity community service, career development, leadership development, and wellness.) • Monitor academic progress of students in collaboration with advising and make appropriate interventions and referrals when needed. • Maintain the physical needs of the building in collaboration with the Facilities Department. • Process student and parent/guardian complaints and concerns. • Maintain a leadership presence while facilitating community formation. • Maintain continued commitment to the Student Affairs Profession through Professional Development. • Understand and abide by all external and internal regulations and policies. This includes NCAA, GLIAC and national affiliations associated within athletics or other role specific regulations. • Provides GREAT customer service, anticipating and exceeding the needs of our customers. • Demonstrate and promote the University Cultural Values. • Perform other duties as assigned.

QUALIFICATIONS:

• Bachelor's degree required. Master's Degree preferred in a related field. • Residence Life / Student Affairs experience required. • Must be able to work and live on campus. • Experience managing, hiring, and coaching a staff preferred. • Demonstrated ability to work accurately and effectively with computerized data systems (PC and mainframe). • Demonstrated ability to work effectively with people of diverse backgrounds and promote a positive working environment, spirit of cooperation and positive reactions to change and conflict resolution. • Demonstrated excellent interpersonal, communicat

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