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If you are passionate about making a positive impact on the lives of those who sacrifice so much for our country, then you've come to the right place. Our team is comprised of dedicated professionals who share a common commitment to serving our military community. Here at the USO, you'll have the opportunity to contribute to a meaningful cause and work alongside a diverse and talented group of individuals who are driven by a shared sense of purpose.

Join us in fulfilling our mission by becoming a part of Team USO. Together, we can make a difference in the lives of the people who serve and their families.  

Why join our team?

With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job -- it's a calling, and we believe in doing what you love and loving what you do.

Don't take our word for it. The external "Great Place To Work" survey found that:

• The USO is a Certified Great Place to Work 2023-2024
• 93% feel good about the ways we contribute to the community.
• 93% are proud to tell others they work here.
• 88% feel their work has special meaning: this is not "just a job."
• 89% feel that when you join the company, you are made to feel welcome.
• 91% feel people here are treated fairly regardless of their race.
• 87% feel people here are treated fairly regardless of their gender.

The Center Operations Supervisor is responsible for the day-to-day operations of a USO center.

Principal Duties and Responsibilities (*Essential Duties)

• Manage day-to-day center operational procedures, ensuring a cost-effective, safe, welcoming, clean and well-maintained environment.*
• Develop, improve and maintain working relationships with US Military and local business community leadership to enhance awareness of the USO mission.*
• Supervise volunteers for general and program activities including recruitment, supervision, training, development and recognition.*
• Operate center within approved budgetary guidelines, including cash handling. Maintain accurate inventory. Provide information for consolidated financial, operational and statistical reports as requested. Provide any other ad hoc reports as required.*
• Control, safeguard and maintain the fabric, furniture, fitments, equipment and assets in the Center and maintain standards of cleanliness within the center. Ensure that sanitary and food-handling regulations are followed.*
• Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.*
• Other duties as assigned.

Job Specifications

High School Diploma or equivalent. Bachelor's Degree preferred.

1-3 years work experience in retail, customer service, recreation facility or related role. Relevant experience in a not-for-profit, military, multicultural and/or global organization preferred

Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.

Demonstrated ability to exercise sound judgment related t