Shire Jobs

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Lead Project Manager

Lead Project Manager

Our Purpose

A Mastercard company, Vocalink has more than 50 years of experience in the design, build and operation of industry-leading bank account-based payment systems.

The acquisition of Vocalink in 2017 expanded Mastercard’s capabilities beyond industry-leading card solutions to providing consumers and businesses with access to the array of bank-to-bank payment rails that power the modern economy. Vocalink and Mastercard are redesigning the payment environment, developing offers for real-time payments at various levels: infrastructure, applications, and services.

Our proven real-time bank account-based payment solutions have been implemented around the globe. Our Instant Payments Service (IPS) and Multi-Proxy Service (MPS) services underpin the FAST service in Singapore, the PromptPay service in Thailand, the Real-Time Payments (RTP) service in the United States and the InstaPay 2.0 Real-Time Payments (RTP) service in the Philippines. Vocalink is also a strategic partner of Sweden's automated clearing house, Bankgirot.

In the United Kingdom we have operated the core infrastructure for the Faster Payments Service since 2008, powering real-time payments, settlements, and direct debit systems, as well as the UK’s network of nearly 70,000 ATMs.

We are at the heart of payments, both in the UK and worldwide. Our technologies power the real-time payment infrastructure for 12 of the top 50 GDP countries, providing more payment choice to consumers, businesses, and governments.

Overview

We have an exciting opportunity for a dynamic and enthusiastic Lead Project Manager to deliver a range of infrastructure projects within the Vocalink Delivery Team.

With a strong IT infrastructure background and excellent waterfall and agile methodology understanding, the Lead Project Manager will be responsible for all aspects of the end-to-end project management to deliver project objectives within the time, cost, quality, scope, resource and risk constraints.

The projects are generally up to £5m in value and cover high availability complex environments supporting Vocalink’s core services. The role includes liaison with project stakeholders to ensure that requirements and deliverables are scoped and understood, estimated accurately, resources secured with delivery plans aligned, resulting in a successful and timely delivery.

Project deliverables cover all elements of the technical stack including hardware deployments and commissioning, physical and virtualised platform builds, application deployment, configuration, testing and transfer to live service.

About you

You will have demonstrable project management experience delivering all elements of the technical stack. You will have a proactive can-do attitude, be a team player and have strong stakeholder management skills.

You will be resilient, dynamic and committed to achieving results. You will be organised and structured whilst being flexible and responsive to change, and able to re-assess priorities in light of fast changing circumstances.

You will be able to demonstrate experience of:

• Track record of successful and timely delivery of IT infrastructure projects, operating within Waterfall and Agile methodologies.

• Experience in managing build and deployment of IT infrastructure, platforms and applications and performing system migrations.

• Keep the project on track, escalating decisions to sponsors as necessary.

• Strong understanding and provision of appropriate governance and assurance to ensure effective risk and issue identification, resolution and escalation as required.

• Effective time management skills with proven ability to manage multiple projects effectively.

• Production of high-quality, end-to-end project documentation such as business cases, change requests, closure reports, lessons learnt etc.

• Experience of building and leading effective matrix project delivery teams.

• A strong team player, ideally with experience of working within cross-functional teams.

• Strong stakeholder management skills, with the confidence to positively influence and challenge supportively and effectively where appropriate.

• Effective verbal and written communication skills and stakeholder engagement at all levels within the organisation, along with the ability to communicate IT and Infrastructure. terminology and technology in plain-English and in non-technical terms to colleagues.

• Working with a wide range of technical resources including Wintel, Unix, Networks, Security, Database, Middleware and applications.

• Delivering project reviews and reports to various stakeholder groups.

• Managing and forecasting budget and resource utilisation.

• Management of 3rd parties (e.g. contractors, consultants) to support project delivery activities.

• Ability to work calmly and methodically when under pressure.

• Good analytical and problem-solving skills.

• Using Microsoft Project and Agile project management tool-sets.

• Proficiency with Microsoft Office suite e.g. Word, Excel, Power Point.

• Knowledge of the payments industry, financial services or other regulated environments and ITSM/ITIL processes is an advantage.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.