Job Information
TEKsystems Medical Receptionist in Greeley, Colorado
TEKsystems has an exciting new opportunity for a medical receptionist with a clinic in Greeley! Please apply if you are looking to get into a patient-facing position in the medical industry and have prior face-to-face customer service experience.
Job Description:
Greets patients upon their arrival to the office.
Verifies patient information and confirms insurance information and referral status/authorizations.
Obtains and retains knowledge of insurance company participation and requirements.
Registers patients correctly and completely in computer, providing consistency for patient listing and billing information.
Answers general questions for patients following established guidelines.
Prints route slip for appropriate resource to proper location.
Schedules all in-office appointments per recalls on route slips.
Maintains awareness of schedule and problem solves when needed.
Collects payments from patients and correctly balances all collected monies against receipts.
Answers questions regarding insurance billing and office financial policies.
Generates and dispenses tokens for the Patient Portal for every patient.
Enters recalls in computer for future appointments.
Assists patients as needed with calling for transportation, writing checks, dialing phone numbers, etc.
Directs patients to appropriate locations- main waiting room, optical, restrooms, ASC, etc.
Maintains the goal of providing the highest level of customer service to patients.
Assists in maintaining work area and reception area including making coffee, organizing magazines, picking up trash on floors…
Basic understanding of phone etiquette, understanding how to differentiate inner-office or outer-office calls; able to transfer calls successfully to the correct department.
Takes initiative when there is a task that needs to be completed. Does not remain idle when there is work to be done.
Ensures confidentiality of medical records and patient information
Other duties as assigned.
Additional Skills & Qualifications:
Previous experience in a medical office setting is preferred.
Word processing/computer scheduling experience.
Knowledge of typical office work environment.
Previous customer service experience preferred.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.