Job Information
PREVEA CLINIC INC Patient Service Representative in GREEN BAY, Wisconsin
JOB REQUIREMENTS: Prevea has several openings for Patient Service Representatives in Green Bay. There are full-time, part-time, and casual openings. **Go to www.prevea.com/careers to apply on-line*** Feel free to apply for as many positions that you have an interest in.** Brief Description of Job Responsibilities: Greets, instructs, directs and schedules patients and visitors in an engaging and positive manner. Serves as a liaison between patient and medical staff. Makes a positive first impression on any person utilizing Prevea Health services, whether on the phone or in person. Coordinate communication between patients, family members, medical staff, providers and administrative staff-via phone, in person, or through MyPrevea. Direct patient inquiries or complaints to appropriate parties. Assist patient or caller in directing medical concerns; receive and route messages to appropriate staff. Obtain and confirm accurate demographic and insurance/coverage information. Schedule and confirm patient appointments. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Education/Experience/Certifications: Experience in customer service, insurance and/or healthcare setting preferred Proficient interpersonal, telephone and computer skills **Go to www.prevea.com/careers to apply on-line*** Feel free to apply for as many positions that you have an interest in.** ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.prevea.com/careers