Shire Jobs

JOB REQUIREMENTS: We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students, and community partners who are also committed to closing equity gaps. POSITION SUMMARY This position is the first point of contact between the General Studies department, the rest of the NWTC campus and the general public. Exceptional interpersonal skills and the ability to communicate with customers in all forms of communication are vital. The ability to work independently and effectively under pressure while adapting to changing work priorities is also important. The position works collaboratively with the support and administrative staff to complete daily office tasks, service faculty and provide a high level of customer service to students and the general public. This position requires a high level of data entry in various platforms. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the functions identified in the job description. Essential Functions Statement(s) Greet internal and external customers, in person or via phone and email. Serve as the liaison between the customer and the appropriate individual regarding the General Studies Department to include General Education, GED, English Language Learner (ELL), Career Pathways Bridge (CPB) Programming and College-wide programs. Act as resource person for faculty, administration and staff. Assist with classroom access, printing, supplies, room scheduling, etc. Reserve rooms and resources for faculty, administration, and staff using college scheduling technology. Review room schedules and troubleshoot as necessary. Inform appropriate departmental staff of daily absences and post cancellations as they occur. Notify students of class cancellations through multiple delivery systems. Design and develop reports, correspondence, spreadsheets, and databases from verbal direction, rough draft or supervisor\'s direction. Serve in a cross-functional capacity to assist each administrative assistant within General Studies. Maintain office supply inventories. Organize, clean and restock all classroom and general office spaces. Coordinate and communicate with all other office staff to ensure in constant sharing of information and quality of service to customers Enter and maintain accurate student data such as enrollments, attendance, test scores, etc. in the client reporting system for GED, ELL and Career Pathways Bridge programming. Monitor and track students by entering intakes and exits in the client reporting system. All other duties and projects as assigned. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Minimum of 1 years working in an office environment. **An equivalent combination of education and work experience may be considered Cultural Competence: Demonstrated commitment to diversity, equity, and inclusion and sensitivity to and understanding of a diverse community of college students, faculty, and staff. *NWTC welcomes candidates who currently possess the desired skills and experience and are committed to learning and growing. Computer Skills: Proficient with Microsoft Word and Excel. Comfortable with Outlook calendars, tasks and basic email function. ***** APPLICATION INSTRUCTIONS: Appl Online: www.nwtc.edu/jobs Other: NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color, religion, sex (including sexual orientation, gender identity, and gender expression), national origin, disability, veteran status, genetic testing or other applicable legislated categories, (\"each a protected class\"). Inquiries regarding the College\'s nondiscrimination policies may be directed to the Vice President for Diversity, Equity, and Inclusion at (920) 498-6826 or equity@nwtc.edu.