Job Information
TEKsystems Customer Service Representative in Greenfield, Wisconsin
Location:
- Greenfield, WI (100% on-site)
Description:
Greet patients that come into the stores
Effectively communicate and answer patient questions about product
Maintain positive attitude and build rapport with customers
Work in computer system to open new patient accounts and complete sales transactions
Take payment for cash sales and/or bill products to insurance including gathering prescriptions and documents needed from physicians
Responsible for selling additional products to customers/patients based on their needs
Primarily work with the walk-in customers and actively listen to their needs to pair solutions
Taking orders and entering them into the computer system using a high degree of accuracy
Processing orders on the back end
Apply compression garments and stockings to swollen limbs
Apply orthopedic braces
Tend to 5-7 patients throughout the day
- Receive boxes of compression garments
Additional Skills & Qualifications:
MUST HAVES:
Ability to learn quickly and catch on to new tasks
Previous patient care experience and comfort with unpleasant health conditions
Previous face to face customer service experience and familiarity dealing with difficult clients
Exceptional data entry skills, requiring a minimum of 40wpm typing speed with high degree of accuracy
Energetic and ability to thrive in a fast-paced work environment
Basic computer skills - Microsoft programs, email and teams
NICE TO HAVES:
CNA experience
Healthcare experience and knowledge of insurance billing processes
Bilingual in Spanish and English
Hours:
- M-F 8:30am-5pm
Pay:
- $19/hr
Pay and Benefits
The pay range for this position is $19.00 - $19.00
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.