Shire Jobs

Applications accepted until Tuesday, July 16, 2024, at 11:59 pm eastern.  You MUST apply on our website using the link provided to be considered for this position.

Reference #: 4562308

THE POSITION Are you looking for seasonal employment where you have the opportunity to utilize your communication skills? The Department of Human Services is seeking a Seasonal Energy Assistance Worker to assist fellow Pennsylvanians stay warm during the winter season. In this position you will function as an essential part of our team as you guide consumers through the Low Income Home Energy Assistance Program (LIHEAP). Apply today to help us make a difference in the community!

We provide a competitive salary, contractual pay increases, and opportunity for advancement!

DESCRIPTION OF WORK As Energy Assistance Worker, you will be processing initial benefit applications as well as CRISIS applications for the Low Income Home Energy Assistance Program (LIHEAP). This is a full-time, seasonal position that typically runs for 6-8 months during the fall and winter seasons to assist clients in the process of applying for heating assistance. After receiving on-the-job training, you will be interviewing clients, acting as a liaison with heating vendors, as well as reviewing and completing applications received in order to recommend approval or disapproval of benefits consistent with Federal and State Regulations. The majority of this job is completing work through data entry. Work assignments are limited in scope and performed under close supervision of an Income Maintenance Casework Supervisor who reviews work for completeness, accuracy, and adherence to the program regulations. You may perform other related duties as assigned.

Interested in learning more? Additional details regarding this position can be found in theposition description.

Work Schedule and Additional Information: Non-permanent, full-time seasonal employment with the LIHEAP program. Employment runs from approximately October to April, however may begin as early as September and last until June. Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch. Work schedule is subject to change, based on operational needs. Travel and overtime, as needed. Salary:In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

WORK CONDITIONS: Assigned duties are performed in a controlled office environment.  In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language. Note: The Department of Human Services provides excellent benefits, pay increases, paid leave, as well as opportunities for career advancement.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS Minimum Experience and Training Requirements: Two years of experience in general office work which included interviewing the public; or Any equivalent combination of experience and training.

Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow thelinkand click on Residency. Hiring preference for this vacancy may be given to candidates who live within Westmoreland County. If no eligible candidates who live within Westmoreland County apply for this position, candidates who reside in other counties may be considered. You must be able to perform essential job functions.

Legal Requirements: A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginnin employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspxand click the Veterans' Preference tab or contact us atra-cs-vetpreference@pa.gov. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.