Job Information
ThermoFisher Scientific Sr Product Manager, LE Services in Greenville, North Carolina
Job Description
Sr. Product Manager, LE Services
R-01235107
This role can be located anywhere in US, east coast preferred.
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Discover Impactful Work:
We are looking for a Sr. Product Manager to support our Laboratory Equipment portfolios. This role will be responsible for product positioning, market/customer requirements, strategy & the commercial launch of Service & Support solutions. You will lead cross functionally to deliver product requirements, own the voice of the customer/business, and will work collaboratively with the technical delivery teams.
Keys to Success:
Understand the customer, market and business insights to drive product planning
Gather the business requirements from a variety of sources including customers, employees, competitive and market research
Utilize qualitative & quantitative market research to develop customer-centric service & support offerings, tailored as needed to specific regions/segments, that drive growth for the business
Run data analysis to support strategic direction and drive cross functional alignment
New Product / Service Introduction, Product Lifecycle Management, & Go-to-Market Launch Planning
Drive business success through impactful customer facing product launches, thoughtful lifecycle decisions and evolution of product solutions
Ensure robust commercialization of NPIs including business modeling, SKU & product hierarchy setup, establish list price & discount guidelines
Focus on laying out a differentiated product value proposition that delivers unique value based on customer frictions points and needs
Works closely with Market Development to develop a global go-to-market commercial strategy to support key launches that can be localized by business and region to improve service attachment
Lead your product portfolio life cycle including pricing and discontinuation strategies to minimize customer or revenue impact
Detail Oriented, Collaborative and Engaging Teammate
Ensures processes and tools for programs are in place to deliver our services on time
Understand, own and report on financial performance (e.g. revenue, margin), trends and key service attachment metrics to Business Unit & IES Leadership
Education
- Bachelor’s degree in Biology, Biochemistry, Cell Biology, Engineering, Business or Marketing
Experience
5+ years of product management or commercial experience
Experience working in environments with strong cross functional/Matrix collaboration
Experience leading teams without direct authority
Knowledge, Skills, Abilities
Works with a positive outlook and rallies cross functional partners
Outstanding attention to detail and strong process consistency
Able to act in a relatively autonomous capacity and encounter problems of diverse scope and moderate to high complexity
Self-starter with the ability to build and implement plans based on a vision
Benefits
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us (https://jobs.thermofisher.com/global/en/5-reasons-to-work-at-thermo-fisher-scientific) . As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.