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Asbury Corporate Office Service Advisor -Luxury of Greenville in Greenville, South Carolina

If you enjoy working with customers, can communicate well, and have an interest in the automotive industry, a career as a service advisor could be for you.

Attention Experienced Service Advisors

Luxury of Greenville now seeking "Top Talent" to add to our growing team !!

Great Team-Great Benefits-Great Opportunity-Great Pay !!

With our rich history of success and growth, we are looking to expand our workforce and are currently looking for driven, dedicated individuals that are excited at the opportunity to join a winning team.

Pay and Recognition:

  • Weekly pay

  • Paid holidays & paid time off

  • Paid training

  • Stock Awards (select management and front-line team member’s eligible!)

Insurance / Retirement:

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans

  • Up to 8 weeks paid pregnancy leave (disability leave)

  • Health savings

  • Flex spending accounts (tax free)

  • Short-term and Long-term disability plans

  • Life Insurance (Whole Life and Term)

  • 401k with company match

Learning, Tuition Assistance and Career Development:

  • Digital career path tool to assist with career development

  • Continuous training through Asbury's Internal Learning Management System

  • Professional growth and development opportunities

Additional advantages:

  • Student loan relief resources

  • Employee assistance program

  • Employee discounts on vehicle purchases, parts and service repairs

  • Scholarship awards

  • Opportunities to join our community service initiatives

  • Aggressive Employee referral program with bonus opportunities

The Internal Service Advisor is the face of the dealership for internal repair orders. It is the Service Advisor’s responsibility to present and sell needed products, and or, services to the Used Car Manager in a professional manner while adhering to the manufacturer’s published maintenance schedule and requirements.

  • Partner with the used car manager to generate and provide them with a complete and accurate estimate of repair

  • Advise on the care and the value of maintaining their vehicles in accordance with manufacturers’ specifications

  • Establish and communicate completion time of repair with customer and technician

  • Answer incoming service calls

  • Maintain and schedule service appointments

  • Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)

  • Strictly follow the manufacturer’s warranty guidelines and procedures

  • Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores

  • Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property

  • Must be able to manage in a fast paced work environment with limited supervision

  • Other duties to be determined by management

  • Must have great customer service, phone and computer skills

  • Previous automotive Service Advisor experience is a plus

  • Must be a minimum of eighteen years of age

  • Must have a valid driver's license

  • Must be able to pass pre-employment screening (background & drug test)

  • Asbury requires that all new hires show proof of completed vaccination

IND4

Requisition ID: 2021-31000

Post: external careers: 9/13/2021

Brand: Greenville Automotive

External Company URL: asburyauto.com

Street: 2668 Laurens Road

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