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CVS Pharmacy (Greenwood) Retail Shift Supervisor in Greenwood, Mississippi

Position Summary: To carry out all opening and closing procedures in the absence of management. Required Qualifications: Must be at least 16 years of age Ability to perform the following tasks: ManagementWork effectively with store management and store crewsSupervise the stores crew through assigning, directing and following up of all activities Effectively communicate information both to and from store management and crews Customer ServiceAssist customers with their questions, problems and complaintsGreet customers using the eyes, hi's and help at all times Handle all customer relations issues (accidents) in accordance with company policy and promote a positive shopping experience for all customers Maintain customer/patient confidentialityMerchandise/PresentationPrice merchandiseStock shelves Execute the display, sign and inventory of weekly, major promotional, and seasonal merchandiseReset departments following POGs, adapting them to a particular store if necessaryExecute the display and maintenance of off-shelf merchandiseShrinkageControl use of register keys, securing door keys, and safe combinationsControl use of employee discount card for register management functionsExecute locking of safe and setting of alarms when closing the storeComplete random cash verifications, electronic journal tape checksConduct employee bag checksIdentify and react to shoplifters and apprehend to secure company assetsMaintain and react to EAS programMonitor and react to signs of internal theftOperationsOperate a cash register - including: cash, check and charge transactions, bagging merchandiseIdentify and react to in-store repairsExecute and document: cash/check pulls, deposits, returned check payments, check acceptance, refunds, voids, discounts, cashier verifications, rainchecks, signing crew members on/offDeliver deposits to and secure change from the bank and balance imprest fundOpen/close storeExecute the daily cash report (DCR)Process photofinishing activitiesAssist pharmacy staff in/out of pharmacy areaAccess, input and retrieve information from the computer (e-mail)Answer telephoneAccess, input and retrieve information from the computerLoad and unload deliveries lift 35 pound trays/cases to a height of 4 feetmove trays/cases from one location to anotherSchedule daily activitiesExecute a walk through of the store and establish a priority listEnsure compliance with all company policies and procedures (such as cash management) and federal and state Cut in new items, remove discontinued items and adjust facingsCheck in merchandise: verify billing, document errorsOrder regular merchandise, maintaining accurate inventory levels (using order guides when appropriate) through the use of the Telxon machinePrepare and distribute reports and records: customer cash discrepancy, accident reportsHuman ResourcesEnsure on-the-job safety of all employees and treatment for employee injuries sustained on the jobMaintain a work place free from discrimination and harassmentTrain, develop and evaluate hourly non-exempt employeesAssist customers with large purchasestaking out to vehicleExecute the completion of check-out bulletinsExecute completion of price changes: document counts, utilize price gunWork overstock, weekly using Telxon enhancementsExecute the display and maintenance of greeting cardsPay vendors following vendor pay out policyMaintenance/organization of office and back roomExecute management bulletins/action sheetsExecute store maintenance: vacuum, face/dust, sweep (back room, store exterior), clean windows, trash removal, clean rest rooms Preferred Qualifications: Previous retail experience Education: High school diploma or equivalent preferred

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