Shire Jobs

Job Detail: Title: Parking Monitor Attendant Location: CMH Ground Transportation; 24/7 operation Pay: $17.00-$18.75/hour; non-tipped Schedule: Full and Part-Time shift times may vary. 6 am-2 pm, 1 pm-6 am, 2pm-10pm The Spirit of the Position: The Parking Monitor provides exceptional customer service to guests in an attentive, friendly, and efficient manner. The Parking Monitor will accurately key vehicle license plates and issue parking citations using a handheld ticket issuance system. The Parking Monitor is responsible for... Responsibilities: Maintains a pleasant, friendly, and professional demeanor with all Acknowledges and greets customers within five feet Resolve customer complaints following policies and procedures. Practices proper LAZ Parking service standards Maintain proper Taxi queue and inventory. Maintain and care for all company-issued equipment. Assists customers with directions, taxis, reservations, and other inquiries Must be open to feedback, differing opinions, and other points of view. Ability to handle challenging and, at times, emotionally charged situations. Systems and Standards: Completes all tasks promptly as instructed by the Senior Operations Manager Treat guests and associates with courtesy, respect, and dignity Follows all appearance standards as set forth by LAZ Parking Maintains a clean, neat work environment Safety and Risk Management: Follows site-specific safety and security procedures Practices preventative safety procedures as set forth by LAZ Parking, including safe lifting techniques Reports all potential hazards and safety concerns to the Senior Operations Manager Knowledge and Skills: Ability to read and comprehend simple instructions, short correspondence, and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients, and other employees of the organization Ability to add and subtract three-digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24-hour and military time systems Physical Demands: Willingness to work in the elements - heat, wind, snow, rain, etc. Ability to lift, push, and pull at least 25 pounds. Ability to stand, walk, and run for extended periods. Ability to bend, stoop, squat, and lift frequently throughout a shift. The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions. FLSA Status: Non-Exempt LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used to limit or exclude any applicant's consideration for employment on such grounds. This Employer participates in E-Verify. LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No