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About NCR

NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

We are looking for a ServiceNow Lead with strong administration, development, and support skills on ServiceNow ITSM and CSM. The ServiceNow Lead role will work closely with business and product teams to achieve the desired outcome within the Agile Methodology.

A person should have excellent analytical and developer skills with exceptional verbal and written communication. As a part of ServiceNow practice at NCR Atleos, person will always be motivated and get opportunities to advance and experience in new areas to strengthen your capabilities and skills.

Key Responsibilities:

• Will be responsible to design and develop the solution and get it implement for different ServiceNow applications and integrations from initiation to completion, tailored to the customer requirements

• Creation/implementation/modification of ServiceNow ITSM/CSM/ others components

• Monitor technical documentation and assist/participate in QA and user training activities.

• Understanding of the project delivery lifecycle and processes and their implementation

• Scripting (JavaScript) for different modules for writing Rules, Updating/creating workflows, APIs etc

• Understand detailed requirements, create user stories and monitor code from design, implementation, test automation, and delivery of high-quality solutions to our customers.

• Solving complex problems in a highly dynamic and agile environment

• Having a strong focus on code quality and reusability

Basic Requirements

• Bachelors/Masters in Computer Engineering or Computer Applications or an equivalent education.

• 10-15 years of relevant experience in design and development with ServiceNow platform.

• Proficiency in scripting including JavaScript, CSS, HTML, Angular with experience in REST API integration is a must

• Proficiency with ServiceNow framework and good understanding of UI Scripting, UI Action, UI Policy, UI Macro, Business Rules, Workflow development, service-now administration, Reporting in ServiceNow, SQL, Database view in ServiceNow.

• Experience across Waterfall and Agile project methodologies

• Dynamic team player with good verbal and written communication and ability to lead a development team

• Good experience on one or more ITSM, CSM or other SNOW modules. Implementations will be a big plus.

Preferred Requirements

• ITIL Certified

• ServiceNow CSA

• Any additional ServiceNow certifications will be a plus

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.