Job Information
AutoZone, Inc. Associate Systems Engineer / Systems Engineer - MS Dynamics in Gurugram, India
About AutoZone
AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 6,000 stores in US, Puerto Rico, Mexico, and Brazil. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories.
We also sell automotive diagnostic and repair software through ALLDATA, diagnostic and repair information through www.alldata.com, and auto and light truck parts and accessories through AutoZone.com. Since opening its first store in Forrest City, Ark. on July 4, 1979, the company has joined the New York Stock Exchange (NYSE: AZO) and earned a spot in the Fortune 500.
AutoZone has been committed to providing the best parts, prices, and customer service in the automotive aftermarket industry. We have a rich culture and history of going the Extra Mile for our customers and our community. At AutoZone you’re not just doing a job; you’re playing a crucial role in creating a better experience for our customers, while creating opportunities to DRIVE YOUR CAREER almost anywhere! We are looking for talented people who are customer focused, enjoy helping others and have the DRIVE to excel in a fast-paced environment!
Position Summary
The Microsoft Dynamics CRM Developer will be responsible for participating at an intermediate level in all phases of the development and maintenance life cycle for Microsoft Dynamics CRM at ALLDATA. The ideal candidate will have hands-on experience with Dynamics CRM customization, C# programming, configuration (including UI / form development – web + unified client interface), Microsoft flows, custom development (including Unified Service Desk), web resources, data integrations, and CRM solution file management. The candidate must have the ability to manage / prioritize multiple demands from a large user base across multiple departments. The candidate should have deep knowledge of Dynamics 365 CRM in all functional and technical areas.
Key Responsibilities
Participating in design sessions with key business users, gathering and documenting business processes and requirements for the system
Architecting the CRM system, related customizations and reports to model the business organizational process
Design & Develop D365 CDS PowerApps model, automating business processes with Microsoft Flow
Design & Develop Azure Data Factory pipelines and flows
Building and configuring CRM forms, views, dashboards, workflows
Building plugins, Solution deployments, debugging etc
Developing reports using FetchXML
Balance business users requests and requirements with technical constraints
Experience with D365 CDS PowerApps model, automating business processes with Microsoft Flow
Working with internal support members to resolve technical issues with servers and other related technologies to the internal CRM system
Maintain code repository and working knowledge of GitHub for source control
Effectively utilize SDK for administration of CRM system
Support of the application including fixing application issues
This position offers multiple opportunities to work with other highly energetic team members within both the immediate team as well as coordinate collaborative development across projects and teams.
Collaborate with a team of scrum masters, product owners and fellow engineers (remote and local)
Document and lead the implementation of technical features, improvements, and innovations
Continually look for ways to improve performance, quality, and efficiency.
Requirements
A systems thinker, able to move fluidly between high-level abstract thinking and detail-oriented implementation, open minded to new ideas, approaches, and technologies
A data and fact-driven decision maker, with an ability to make quick decisions under uncertainty when necessary; able to quickly learn new technologies, tools, and organizational structures/strategies
Strong design and development experience with Microsoft Dynamics
Understanding of current industry standard best practices regarding integration, architecture, tools, and processes
Experience translating client requirements into technical designs.
Agile experience in engineering capabilities and an architectural mind-sets.
Strong oral and written communication skills — and a knack for explaining your decision-making process to non engineers
A thorough grasp of IT concepts, business operations, design and development tools, system architecture and technical standards, shared software concepts and layered solutions and designs
Education and Experience
Bachelor's Degree in Computer Science or a Science, Technology, Engineering or Mathematics (STEM) discipline from an accredited university
Requires 3-8 years of software engineering experience using the following languages, tools, and
technology:
C# (C-Sharp)
Microsoft Dynamics 365 CE/CRM
Plugin development, customizations, JavaScript, C#, .NET, HTML, MVC, SQL Server including plugins, scripting and form creation
CRM API, REST/ODATA and SOAP endpoints
Visual Studio, Git source control and CRM SDK
Ability to configure security groups, roles and team
Requires 2-3 years of software engineering experience using the following languages, tools, and technology:
Microsoft Power Apps
Microsoft Flows
ETL technologies like Scribe Online, Microsoft Azure data factory or Kingswaysoft
Azure Data Factory, Azure SQL, DevOps pipelines
Desired Skills
Knowledge of the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions including SharePoint, Mobility
Developing Azure Logic and Azure Functions
Familiarity with Data Export Service and Azure SQL
Microsoft Certifications on Dynamics 365 CE
Our Values
An AutoZoner Always...
PUTS CUSTOMERS FIRST
CARES ABOUT PEOPLE
STRIVES FOR EXCEPTIONAL PERFORMANCE
ENERGIZES OTHERS
EMBRACES DIVERSITY
HELPS TEAMS SUCCEED
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.