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Description

Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Do you like helping customers solve technical problems?

Would you like to do this using the latest cloud computing technologies?

Do you have a knack for helping companies understand infrastructure & application architectures including the integration approaches?

Do you thrive for the chance to be consultative while leading the launch of a project on a trajectory to success?

Do you want to be part of the business development team helping to establish Amazon Web Services as a leading technology platform?

As a Solution Architect within Amazon Web Services India , you will have the opportunity to help shape and deliver on a strategy to build mind share and broad use of Amazon’s utility computing web services within Retail / CPG segment , strategic accounts and partners. Your broad responsibilities will include: owning the technical engagement and ultimate success around specific implementation projects, and developing a deep expertise in the Amazon Web Services technologies as well as broad know-how around how to drive Digital Transformation across Retail/CPG customers.

The ideal candidate will possess customer-facing skills that will allow him/her to represent AWS, to drive discussions with senior personnel within this customers , as well as deep technical background that enables him/her to easily interact and give guidance to Builders / Architects . The person should also have a demonstrated ability to think strategically about business, product, and technical challenges.

Key job responsibilities

Customers are looking for strategic partners to help them thrive in rapidly changing business context. As a solutions architect, you will have opportunities to influence customers' cloud journey right from the start. You will have a chance to influence architectural decisions to help customers adopt AWS cloud in a more reliable and secure way while at the same time helping the customers realize tangible business value from cloud adoption. Most importantly, as a Trusted Advisor, you will provide customers with technical insight, technology roadmap, and right technical choices to transform IT in rapidly changing environment.

• Work directly with customers to accelerate their business outcomes and recommend best-practice cloud architectures in line with their long-term business needs, going beyond what they say and into what they really need, and develop new solutions that best match those needs.

• Drive technical solutions discussions with your customers, diving deep into the details to solve complex technical challenges and craft scalable, flexible, and resilient cloud architectures

• Act as a thought leader playing a role in educating, sharing best practices, presenting at events, writing white papers, blogs, and running workshops, etc .

• Deeply understand AWS platform and architectural best practices. Also develop unique technical capability, be it specialized knowledge in a particular technical or industry domain where you will become a go-to person for both customer and your team

• As a Builder, you’ll shape the direction of our products and services through gathering

feedback from customers whilst collaborating with our engineering and service teams.

A day in the life

In this role, your technical depth, business aptitude, and ability to steer technology discussions at all levels will enable you to shape the customer journey. Your thought leadership, ability to look beyond the technology, and more holistically at the value technology creates for our customers, is crucial to your success.

After joining our team, you will be provided with a ramp-up plan and a mentor to ensure you get off to a good start. After that we will ask you to dive deeply into your customer's business and technology situations and help them identify which of their issues and goals can be best served by adopting AWS cloud. We will also ask you to enable the customers to be successful in their cloud adoption by answering their technical questions, removing technical blockers they encounter, delivering hands-on workshops, and providing architectural guidance. At AWS, Customer Obsession is in our DNA so you will need to become a Trusted Advisor to our customers and to ensure that they are able to achieve their business objectives with the help of AWS cloud technology. You have an opportunity to work with a variety of customers, present at several AWS events , conduct internal training, and publish blogs and whitepapers. You will also have an opportunity to influence the direction of our products by providing actionable customer feedback to the service teams.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

About the team

You will be part of a team of very supportive people who will help you be successful. This team is for people with Builder mentality who are self-driven, willing to take Ownership of things and see them through, able to Earn Trust of our customers and their colleagues by delivering on their commitments. We are looking for visionaries who start by Diving Deep on the business objectives of a customer, imagine the future on their behalf, then Invent a way of getting there, and finally Deliver Results with and on behalf of the customer.

#aws-ags-India

Basic Qualifications

• 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience

• 2+ years of design, implementation, or consulting in applications and infrastructures experience

• 7+ years of IT development or implementation/consulting in the software or Internet industries experience

Preferred Qualifications

• Experience working within software development or Internet-related industries

• Experience migrating or transforming legacy customer solutions to the cloud

• Experience working with AWS technologies from a dev/ops perspective