Job Information
Hackensack Meridian Health Practice Manager - Physician Practice in Hackensack, New Jersey
Overview
Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The Practice Manager will manage and oversee daily outpatient practice operations. This position will manage administrative and clinical staff, assuring the office runs efficiently, and problem solving. It works in collaboration with the Operations Manage and Administrative Director.
This posting is for all current Forest Medical; Bergen Pediatrics, Internal Medicine - Redimed, and PCA Terrace Avenue Team Members that are either per diem, part time, or full time status.
Responsibilities
A day in the life of a Practice Manager at Hackensack Meridian Health includes:
Manages daily operations of the Practice.
Responsible for the supervision of all staff in practice setting, including time and attendance, coaching,evaluation, and discipline, when necessary.
Responsible for the revenue cycle, WQ management, manual charge entry for outside practices, openencounter reconciliation and financial reporting for the practice.
Monitors patient satisfaction through surveys and patient feedback, and works with staff, physicians toidentify and resolve potential problems and continually improve patient access and workflows.
Administers recurring or daily functions or processes necessary for business execution and identifiesopportunities for improvement or efficiencies.
Develops, leads and implements agenda for staff meetings to achieve critical departmental goals andobjectives in the most efficient manner possible.
Formulates, reviews, and revises departmental policies and procedures which safeguard patient careand promote efficient and creative practice.
Identifies the needs of the patient population served and modifies and delivers care that is specific tothose needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includescommunicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age,educational, literacy, etc.).
Works with outside departments and vendors to develop educational programs through corporateevents, fundraising events, etc.
Oversight of professional and hospital prior authorizations for procedures and any cardiac testing.
Ensure patient consultations, follow up documentation and procedural reports are sent to referringphysicians.
Coordinates special projects as instructed.
Lifts a minimum of 10 lbs., pushes and pulls a minimum of 50 lbs. and stands a minimum of 4 hours aday.
Other duties and/or projects as assigned.
Adheres to HMH Organizational competencies and standards of behavior.
Qualifications
Education, Knowledge, Skills and Abilities Required:
Associate's Degree or equivalent work experience.
Minimum of 5 years of experience in practice coordination in the hospital or private practice setting.
2 years of supervisory experience.
Ability to foster teamwork with decision-making skills.
Proficient at oral and written communication skills.
Problem-solving and situational analysis skills.
Conceptual thinking skills.
Education, Knowledge, Skills and Abilities Preferred:
Bachelor's degree preferred.
Management experience preferred in an hospital or private practice setting.
If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
Job ID 2024-155128
Department Pediatric Academic Practice
Site HMH Medical Group Primary Care
Job Location US-NJ-Hackensack
Position Type Full Time with Benefits
Standard Hours Per Week 40
Shift Day
Shift Hours Day
Weekend Work No Weekends Required
On Call Work No On-Call Required
Holiday Work No Holidays Required