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Connecting and Protecting People, Microwave Products Group (MPG) is a leading global provider of mission-critical engineered electronic components and subsystems comprised of five business units in six manufacturing locations. Our brand names are recognized globally including: BSC Filters, York, UK; Dow-Key Microwave, Ventura, CA; Pole/Zero, West Chester, OH; Espy, Austin, TX; and K&L Microwave, Salisbury, Maryland and Dominican Republic. Our expertise is the design and manufacture of communications-based specialty products - engineered components and subsystems - for demanding military, space, commercial aerospace/industrial, and telecom infrastructure applications where function and reliability are crucial. Why work for us? The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It's our values that defines us to all of our key audiences: our shareholders, customers, prospective employees and especially ourselves. Summary: As a Program Manager at Microwave Products Group - Pole/Zero Corporation in West Chester, OH, you will support the execution of simultaneous product development programs and compliance to technical requirements within established program baselines from product concept through full-rate production. Primary Responsibilities: Program Planning Establish program guidelines and develop the program plan for the statement of work and specifications, estimation of product/service cost, program tracking metrics and administration of contracts Establish milestones and monitor adherence to program master plans and schedules. Develop control systems and reports that accurately measure progress, identify potential problems in sufficient time for corrective action to be taken, and ensure the company's contractual commitments are met. Interfaces with engineering and business development personnel in preparation of technical and price proposals. Program Execution & Tracking Motivate and inspire enthusiasm in project team members to deliver their best work. Realize collaboration and cooperation with project team members and other stakeholders, working towards a common goal. Manage program staff and facilitate meetings to the level required by the specific program. Sets program direction and makes decisions where customer, technical, cost and schedule tradeoffs are considered. Manage program risks to ensure adherence to cost, schedule and technical performance requirements. Use Earned Value Management System tools to track schedule and cost performance. Customer-Facing Develop constructive and positive customer relationships Acts as primary MPG-West Chester (Pole/Zero) point of contact for select existing and new customers Acts as primary customer contact on status and performance and anticipates and fulfill customer needs to ensure satisfaction and continued business. Identifies market requirements for new or improved products and features, translating customer needs into inputs for product development. Acts as liaison to other MPG-West Chester departments to resolve customer issues. Provides timely responses to customer requests for quotations and product/capabilities information. Acts as marketing champion for specific projects. Negotiate with customers when necessary. Knowledge, skills and abilities strongly preferred include: Ability to lead in a high-performance cross-functional team environment. Acts independently, while being compliant to company policies, procedures and meeting company objectives. Ability to make critical decisions which affect the success of the company. Ability to motivate and inspire team members. Tendency to seek challenges and generate new ideas for improving current processes. Understanding of contracting