Shire Jobs

We need YOU on our Savannah Lakes RV Resort Team! Now hiring – Assistant General Manager! Are you passionate about creating lasting memories for guests? Do you thrive working with a team that cares about others, strives to reach excellence in the quest to serve others, and loves enhancing the guest experience in the most creative & thoughtful ways? Well, then your next opportunity awaits you at Savannah Lakes, a Luxury Campground Destination nestled in the pines and we are excited about your interest in joining our Team! With a beautiful backdrop of greenery, nature, and picture-perfect views, we love providing exceptional service, amenities, and a beautiful landscape for our guests. We value our associates’ time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package including: Free Site Rent, FHU 2 weeks annual PTO Paid holidays Full 401K match up to 6% Tuition Reimbursement Benefit options including Health, Vision, and Dental Company paid STD and LTD. Position Summary: The Assistant General Manager supports all aspects of Savannah Lakes RV Resort operations including guest and employee satisfaction, reputation management, human resources, financial performance, sales, and revenue generation and delivering a return on investment. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assists the general manager with the operational and financial management of the property. Meets assigned departmental budgets and monitors financial statements. Verifies that all brand standards are being maintained in each area of the property. Takes action on guest and resident requests seeking resolution. Delivers and leads strong customer service and operational practices. Enforces resort rules and standards. Assists RV Resort General Manager with administrative duties and tasks. Works shifts and supports various departments as needed. Assists with the associate life cycle of recruiting, hiring, training, coach, counseling and mentoring. Supervises employees in the assigned department(s). Assists with delivering profitable results and operating within budgeted guidelines. Ensures compliance with federal, state and local agencies that regulate fair housing laws and resort operations. Maintains current licenses and permits as prescribed by local, state and federal agencies. Participates in the development of short term and long term financial and operational plans for the Resort. Meets goals for projected revenue levels as well as guest satisfaction. Ensures security of the resort’s assets. Remains current on business trends and local activities. Establishes and maintains an appropriate level of community involvement. Assists in the development of new programs which result in an increased level of guest satisfaction and operational excellence. Operates company golf cart and/or truck. Must have flexibility to respond to resort needs during non-business hours. Performs other related duties as assigned. Competencies: To perform the job successfully, an individual should demonstrate the following. Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings. Managing Customer Focus - Promotes customer focus; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs. Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date. Managing People - Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates' activities; makes self available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products and services.; continually works to improve supervisory skills. Team Leadership - Fosters team cooperation; defines team roles and responsibilities; supports group problem solving; ensures progress toward goals; acknowledges team accomplishments. Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources. Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.