Shire Jobs

Reference #: 4366507 THE POSITION The General Government Information Technology Delivery Center is seeking a motivated, energized individual with excellent communication and interpersonal skills to implement and manage high-profile, Commonwealth-wide information technology (IT) projects.

If you are a multitasker who enjoys tackling challenging projects and building excellent customer relationships, then this is the opportunity for you!  Apply online today and become part of the Commonwealth of Pennsylvania's Information Technology team!

DESCRIPTION OF WORK

The Business Relationship Manager / Senior Project Manager manages the IT portfolio of assigned clients.  The role is a combination of business relationship management, portfolio management, and project management responsibilities.

Primary responsibilities of the position are:

Conducting IT strategic planning with assigned customers.

Coordinating the customer's overall IT portfolio.

Directly managing specific IT projects and initiatives.

Facilitating IT procurement processes to purchase software, hardware or services in compliance with Commonwealth processes and policies.

Ensuring customers' priorities for new or changed products and services, in alignment with desired business outcomes, are effectively established and articulated.

Assisting with resource management and prioritization of needs.

Ensuring conflicting stakeholder requirements are mediated appropriately.

Handling stakeholders' complaints and escalations well through a sympathetic (yet formal) process.

Tracking customer and technology trends that could impact customer perception and service provision.

You will be expected to exhibit the following competencies:

Collaborative Influence: You will be expected to work collaboratively with staff, agencies, and peers to further OIT initiatives and objectives.

Embracing Challenge: The OA is a change agent in the enterprise by continually seeking ways to improve how services are offered in a cost-effective manner. You will be expected to embrace change opportunities while encouraging staff to do the same.

Earning Trust: You should seek to operate in a trustworthy manner such that they earn the trust of their peers, their staff, and the agencies being supported.

Enabling Performance: You should focus on enabling the objectives of peers and agencies who have specific objectives to accomplish by removing barriers and enabling or improving key services.

Developing People: You should focus efforts on understanding their staff skills, abilities, and aspirations so that assignments can be matched with employee interests in order to grow leaders.

Informed Judgement: You should focus efforts on understanding where decisions will need to be made with little information and as such, the individual in this position should feel comfortable making strategic decisions with the information currently available.

Thinking Horizontally: You should seek to work horizontally across the different OIT organizations to solve and prevent problems collectively and leverage collective expertise contained in the organization.

Passion for OA: You should understand the mission of the OA and demonstrate passion about what our organization is trying to accomplish in the commonwealth.

Interested in learning more?  Additional details regarding this position can be found in the .

Work Schedule and Additional Information:

Full-time employment

Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.

Telework: You may have the opportunity to work from home (telework) part-time.  You are required in the office 3 days per week.  In order to telework, you must have a securely configured high-speed internet connection.  If you are unable to telework, you will report to the office in Harrisburg.  It is possible during the training period, or by management request, more frequent days in the office will be required.

Salary:In some cases, the starting salary may be non-negotiable.

You will receive further communication regarding this position via email.  Check your email, including spam/junk folders, for these notices.    REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

Six years of experience in leading IT projects and a bachelor's degree;or

An equivalent combination of experience and training that includes six years of experience in leading IT projects.

Additional Requirements:

You must possess strong interpersonal and communication skills. You must possess IT project management experience across IT functional disciplines, good organizational and multitasking skills, problem solving, broad technical acumen, leadership skills, conflict management skills. You must possess experience independently managing a portfolio or program of work.

You must be able to perform essential job functions.

Preferred Qualifications (not required):

ITIL, PMP, Agile or related certifications.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.  Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements.  Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date.  Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.  To learn more about employment preferences for veterans, go to and click the Veterans' Preference tab or contact us at .

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.