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Commonwealth of Pennsylvania Clerical Assistant 2 in Harrisburg, Pennsylvania

Reference #: 4578783 THE POSITION The Department of Transportation is seeking a Clerical Assistant 2 for the Bureau of Motor Vehicles.  In this position as a Clerical Assistant 2 in the Online Registration Program's Quality Control Audit Unit is responsible for analyzing, reviewing and the examination of Online Motor Vehicle Titling and Registration transactions processed by PennDOT's Online Agents/Business Partners.

If this sounds interesting, apply today!

DESCRIPTION OF WORK As a Clerical Assistant 2 you m st present a professional, courteous image to align with and represent high departmental standards.

Perform Quality Control audits of Titling and Registration transactions processed by Online Agents/Business Partners. Review processed paperwork submitted for accuracy and document any error(s) identified in the "Quality Control Audit" Excel Spreadsheet. Types of transactions analyzed and reviewed would include (but are not limited to): Title and Registration Transactions, Change of Owner or Change/Delete/Add lessee, Lien Holder Maintenance, Transfer Registration, Reissue Registration Materials, Vehicle Information Sales, Vehicle Registration Renewals, In-transit Tag (ITT) Transactions, etc.

Data Entry: Utilize a personal computer to enter required information from Agency forms into CARATS system to ensure proper issuance of: Certificates of Title, Registration Plates, Registration Cards, Weight Decals, Driver's Licenses and Sales Tax Receipts. Utilize a personal computer to enter audit information into the Quality Control Audit Excel Spreadsheet.

Auditing: Review a variety of processed transactions. Analyze, examine, and determine the required information to be provided on Agency forms and verify that the required applicable supporting documentation has been received to ensure proper issuance of: Certificates of Title, Registration Plates, Registration Cards, Weight Decals, Driver's Licenses and Sales Tax Receipts. Reject applications because of discrepancies or when the Driver's License or Identification information does not match what is contained on the transactional record data.

All audit review is paperless and completed by reviewing scanned images within the EDMS system. Work is assigned to the Clerical Assistant 2 through the Clerical Assistant 3 Work Leader. At the end of every shift, the Clerical Assistant 2 is responsible to document and submit work status to the Clerical Assistant 3 Work Leader via an Excel Spreadsheet.

Clerical Assistant 2 is responsible to maintain a suitable desk organization to ensure a smooth transition of work.

The employee in this position must have complete knowledge and understanding of the policies and procedures within the Bureau of Motor Vehicles.

Interested in learning more?  Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

Full-time employment - 80 hours Work hours are7:00am to 3:30pm, Monday - Friday, with a 30-minute lunch. Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $37,660 (before taxes). You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.   REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Six months as a Clerical Assistant 1 (commonwealth title); or Graduation from high school; or An equivalent combination of experience and training. Additional Requirements:

You must be able to perform essential job functions. How To Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the applicat on (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans:

Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov. Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

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