Shire Jobs

Reference #: 4278971 THE POSITION NOTE: THIS IS A REPOSTING OF N-2023-69196 WHICH WAS PREVIOUSLY OPEN FROM NOVEMBER 16, 2023 TO NOVEMBER 29, 2023.  PREVIOUS APPLICANTS DO NOT NEED TO REAPPLY.

The Department of Revenue is seeking enthusiastic individuals with good customer service skills who enjoy working with the public. Put your experience, knowledge, and skills to use while working in a fast-paced environment providing assistance to others. Training will be provided to the ideal candidate to be successful in this position. This job is perfect for an individual looking to start your career with the Commonwealth.

DESCRIPTION OF WORK

As a Revenue Field Office Clerk, you will receive training to be successful in this position. In this role you will provide assistance to the public in the completion of personal income tax returns, schedules, and property tax/rent rebate claims.

The expectations for the ideal person to fill this position are: Be able to answer telephones an assist callers Have excellent customer service skills working directly with the public Be organized and an effective communicator, both verbally and in writing Proficiently navigate telephone and computer applications, as well as general office equipment Be able to perform arithmetic calculations Have an excellent work ethic and ability to develop and maintain effective working relationships.

Interested in learning more? Additional details regarding this position can be found in the

Work Schedule and Additional Information: Full-time employment, 7.5 hours per day. Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with 60-minute lunch. Work schedule is subject to change, based on operational needs. Salary:In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.   REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS Minimum Experience and Training Requirements: Possession of the required knowledge and abilities: Additional Requirements: You must be able to perform essential job functions. Legal Requirements: A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position.  Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to  and click the Veterans' Preference tab or contact us at . Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories prote ted by applicable federal or state law. All diverse candidates are encouraged to apply.