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Lyric, formerly ClaimsXten, is a leading healthcare technology company, committed to simplifying the business of care. Over 30 years of experience, dedicated teams, and top technology help deliver more than $14 billion of annual savings to our many loyal and valued customers—including 9 of the top 10 payers across the country. Lyric’s solutions leverage the power of machine learning, AI, and predictive analytics to empower health plan payers with pathways to increased accuracy and efficiency, while maximizing value and savings. Lyric’s strong relationships as a trusted ally to customers resulted in recognition from KLAS as “true partner” and “excellent value for investment,” with a top score for overall customer satisfaction and A+ likelihood to recommend in their October 2023 Payment Integrity and Accuracy Report. Discover more at Lyric.ai .

The Solution Design Client Director functions as a Client-facing, results-driven, and innovative leader. This individual will help payers identify end-to-end solutions to modernize their Payment Integrity operations through Lyric42. This role will collaborate closely with product owners, technology teams, sales, and client

stakeholders to ensure that our products solve the right problems and convert

prospective clients into customers and users of Lyric and platform partner solutions. Successful candidates will be curious, have Payment Integrity domain experience and have a passion for solving Client challenges and innovating on their behalf. Candidates must also have excellent technical skills and a desire to play a part in the rapidly evolving role of AI in healthcare.

ESSENTIAL JOB RESPONSIBILITIES & KEY PERFORMANCE OUTCOMES

· Present our Lyric42 strategy to our customers/prospects

· Work closely with the Go to Market Team to support the development of sales

opportunities for across the payment integrity market

· Work with internal teams to develop customer specific sales strategy

· Provide industry and solution expertise to our customers in support of our

offerings

· Create/Adapt presentation material to support customer specific engagements

· Conduct Savings and Total Cost of Ownership Analysis across Lyric42

Opportunities

· Develop solution roadmaps based on product releases, customer timelines and

solution opportunity

· Serve as a solution and industry SME

· Provide customer/solution feedback to internal stakeholders

REQUIRED SKILLS & EXPERIENCE

• 10 + years of experience in client facing solution design or consulting role

• 5 + years of experience defining and scoping Payment Integrity Solution and Services offerings for large enterprise healthcare customers

• 5 + years experience in translating technical concepts into comprehensive client facing documents such as responses to client RFPs, sales proposals, installation specifications, and client presentations

Preferred Skills

• Proficiency in analyzing complex operations and subsequently building representative models to make an informed recommendation.

• Ability to bridge the gap between business objectives and the teams working to implement solutions that meet client objectives.

• Understand and apply the use of operational and financial metrics to drive business decisions.

• Working knowledge of clinical and content rules development.

• Experience interfacing effectively with all levels of management as well as a diverse technical team.

This job description is not intended to be all-inclusive. The supervisor or other management may assign other reasonably related business duties. Management reserves the right to change job responsibilities, duties, and hours as needs prevail. This job description is not intended to imply a written or implied contract of employment.

The work environment characteristics below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions. Reach out to Human Resources to discuss any reasonable accommodation requests that are made.

Sitting/Standing/Walking Requirement

Standing and walking requirements are minimal. The sitting requirement may be for a duration of 8 hrs or longer in order to perform work on a computer.

Visual Acuity Requirement

Continuously required for duration of 8 hrs or longer to read and see small detail on computer screen.

Verbal Communication Requirement

Continuously required to communicate by means of spoken work; participates in activities where spoken instructions must be conveyed to others accurately or quickly in person.

Repetitive Motion Requirement

Constantly required for duration of 8 hrs or longer to make repetitive movements of the wrists, hands, and /or fingers through use of computer.

*The US base salary range for this full-time position is:

$171,992.68 - $257,989.02

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. *

Lyric is an Equal Opportunity Employer that drives superior business results by understanding and leveraging diversity. We strive to maximize the productivity and performance of our employees by fostering a winning team spirit and high personal accountability. Everyone is encouraged to respond including women, people of color, veterans, people with disabilities, all lifestyles, beliefs and generational diversity.