Job Information
Lyric Technical Solution Design Director in Harrisburg, Pennsylvania
Lyric, formerly ClaimsXten, is a leading healthcare technology company, committed to simplifying the business of care. Over 30 years of experience, dedicated teams, and top technology help deliver more than $14 billion of annual savings to our many loyal and valued customers—including 9 of the top 10 payers across the country. Lyric’s solutions leverage the power of machine learning, AI, and predictive analytics to empower health plan payers with pathways to increased accuracy and efficiency, while maximizing value and savings. Lyric’s strong relationships as a trusted ally to customers resulted in recognition from KLAS as “true partner” and “excellent value for investment,” with a top score for overall customer satisfaction and A+ likelihood to recommend in their October 2023 Payment Integrity and Accuracy Report. Discover more at Lyric.ai .
The Technical Solution Design Director functions as a client-facing, results-driven, and innovative leader. This individual will help payers identify end-to-end solutions to modernize their payment integrity operations through Lyric42. This role will collaborate closely with product owners, technology teams, sales, and client stakeholders to ensure that our products solve the right problems and convert prospective clients into customers and users of Lyric and platform partner solutions.
This includes expertise around cloud hosting, systems integrations and security capability required to support large data sets and transactions for large enterprise customers.
ESSENTIAL JOB RESPONSIBILITIES & KEY PERFORMANCE OUTCOMES
Partner with Go to Market and Solution Design resources to support the development of sales opportunities
Manage all pre-sale technical scoping and solution, architecture design including identifying various viable options, timelines, cost estimates, dependencies and the ability to explain benefits and trade-offs to client stakeholders
Articulate to potential customers Lyric42 architecture, solutions and security features
Work with internal teams to develop customer specific sales strategy
Provide industry and solution expertise to our customers in support of our offerings
Create and adapt presentation material to support customer specific engagements
Conduct Savings and Total Cost of Ownership Analysis
Develop solution roadmaps based on product releases, customer timelines and solution opportunity
Serve as a solution and industry SME
Provide customer/solution feedback to internal stakeholders
REQUIRED QUALIFICATIONS
10+ years of experience in client facing solution design or consulting roles focused on enterprise commercial software pre-sales activities
5+ years of technical implementation experience
5+ years in a technical role interfacing between business stakeholders and technology implementation teams
PREFERRED QUALIFICATIONS
10 + years experience in translating technical concepts into comprehensive client facing documents such as responses to client RFPs, sales proposals, installation specifications, and client presentations
5 + years experience payment accuracy/integrity with working knowledge of clinical and content rules development
Experience in analyzing complex operations and subsequently building representative models to make an informed recommendation
Demonstrated experience bridging the gap between business objectives and the teams working to implement solutions that meet client objectives
Demonstrated experience interfacing with all levels of management as well as a diverse technical team
Experience in systems implementation, especially implementing a claims adjudication system, care management solution, or data project in healthcare
*The US base salary range for this full-time position is:
$171,992.68 - $257,989.02
The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. *
Lyric is an Equal Opportunity Employer that drives superior business results by understanding and leveraging diversity. We strive to maximize the productivity and performance of our employees by fostering a winning team spirit and high personal accountability. Everyone is encouraged to respond including women, people of color, veterans, people with disabilities, all lifestyles, beliefs and generational diversity.