Job Information
Trinity Health Department Assistant Case Management in Hartford, Connecticut
Employment Type:
Full time
Shift:
Day Shift
Description:
Saint Francis Hospital and Medical Center a member of Trinity Health of New England is looking for a Department Assistant to join our Case Management team.
Position Purpose
The Department Assistant is responsible for providing exceptional customer service to all patients and clients and works collaboratively with the inpatient care Coordinators, Social Workers and Utilization Review Coordinator to assist in facilitating discharges.
What will you do:
Manages all incoming phone calls,
provides exceptional customer service in person and over the phone with patient, staff and family members.
completes a variety of clerical and data entry assignments.
Maintains schedules and appointments for the department.
Assists in maintaining patient billing and/or insurance information
Minimum Qualifications
Education: High School diploma or general equivalency diploma (GED) required. Associate's preferred
Preferably 1 -2 years' experience in healthcare
Excellent computer abilities. Excellent written, oral communication and customer service skills.
Familiarity with medical terminology.
Excellent organizational skills with the ability to follow written and verbal directions with multiple steps.
Highlights
Full Time, Weekend rotation required
Become a valued member of an excellent, dedicated health care team.
Engaged leadership.
Excellent Benefit effective on first day
Facility Information
Saint Francis Hospital is committed to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran