Job Information
Corewell Health Phlebotomist Lab Path Assistant Full Time Days in Hastings, Michigan
Job Summary
Consistently create an exceptional experience with each contact, via inbound and outbound calls, online chat, email, etc. Adheres to established procedure and quality guidelines in support of Patient Access Services Center performance indicators, as well as Corporate values and codes of excellence.
Essential Functions
Meets all requirements, and is proficient, in lab assistant role.
Role models and serves as a resource to others, including mentoring new staff. Teaches and orients new associates or students in lab assistant skills or tasks.
Communicates, collaborates, and acts as a liaison with support staff, management, members of the health care team and others in order to facilitate continuity and coordination of services
May handle telephone inquiries for the lab providing technical explanations and interpretations when necessary. May serve as a resource for specimen collection and handling questions, forensic drug testing, point of care testing and other pertinent lab specialties.
May prepare specimens for reference lab testing according to lab protocol and federal shipping guidelines insuring specimen and volume, accurate test orders and test information.
Provide assistance to technical staff. Job assignments may include glassware cleaning, loading and unloading analyzers, adding on testing, sorting specimens, receiving inpatient, ER and OR specimens, answering phone calls.
May coordinate all support area needs for the lab, as well as all Lab Service Representative functions. May be required to serve at multiple SH locations during a given shift (Site dependent)
May be required to meet specific quality and productivity metrics for their department
Qualifications
Required High School Diploma or equivalent
Preferred Associate's Degree health care related field
2 years of relevant experience laboratory support services, customer service, or related Required
CRT-Clinical Lab Assistant (CLA) - ASCP American Society for Clinical Pathology preferred Or
CRT-Medical Lab Assistant (MLA) - ASCP American Society for Clinical Pathology preferred
CRT-Phlebotomy Technician - NHA National Health career Association preferred
Primary Location
SITE - Pennock Hospital - 1009 W Green St - Hastings
Department Name
Lab - Pennock
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
36
Hours of Work
variable
Days Worked
variable
Weekend Frequency
Variable weekends
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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.