Job Information
Randstad US director of operations in hauppauge, New York
director of operations.
hauppauge , new york
posted today
job details
summary
$100,000 - $125,000 per year
permanent
no requirements
category office and administrative support occupations
referenceAB_4667442
job details
A company in Hauppauge, NY is looking for a Director Of Operations to join their team! This person will be in charge of the Customer Service Department, Art Department, all Accounts, Quality ISsues and SQF Practices. This is a full time, permanent role, in office MF 8-5. Please send your resume to lauren.bash@randstadusa.com to schedule a time to interview. Thank you!
salary: $100,000 - $125,000 per year
shift: First
work hours: 8 AM - 5 PM
education: No Degree Required
Responsibilities
Oversee Customer Service Department
Oversee customer service production and delivery of 200+ accounts valued at 100 million+ dollars across two plants
1 Order Entry Lead
6 CSR's
3 Order Entry Specialist
Authorize and manage day-to-day internal functions across operational, strategic, financial, staffing and administrative departments
Head employee relations by hosting bi-weekly production meetings
Professional development & review sessions
Approve all hours, overtime, vacation time & absolve any staffing issues
Oversee Art Department
Oversee art department production and delivery of artwork & plates for all customers
1 Art Lead
1 Art Coordinator
Review of billables and direct final pricing to CSR's
Schedule press approvals based on deliverables with production staff
Review of GMI practices and certification renewals
Oversee All Accounts
Supervise day-to-day activity for high priority, complex accounts such as Quoting, R&D, PO Processing, Timeline Management, Inventory Programs and Shipping
Spearhead customer relations by organizing and hosting customer visits
Facilitate onboarding process for all new accounts
Approve all aspects of production, quality control, and delivery with both the customers and company's best interest in mind
Coordinate all requested customer documents and SQF paperwork
Oversee Quality Issues and SQF Practices
Review of customer complaints with QC Manager
Approve Returns
Track all issues & report to upper management
Skills
- Operations
Qualifications
Years of experience: 5 years
Experience level: Manager
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
get in touch
we are here to help you with your questions.
LB
lauren bash
+1 631 427 1096 (tel:+1 631 427 1096)
lauren.bash@randstadusa.com