Job Information
IHG Spa Therapist - InterContinental Hayman Island Resort in Hayman Island, Australia
About Us
The InterContinental Hayman Island Resort will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise. We pride ourselves on a diverse and family friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School.
Your day to day
As a Spa Therapist on Hayman Island, you will deliver a luxurious spa journey, ensuring each guest feels welcomed and cared for with exceptional five-star service. You will provide a range of body massages and skincare services using exotic products while greeting guests in a friendly, upbeat manner in line with IHG brand standards. Responsibilities include managing reception duties, efficiently handling guest queries, performing up to five massage treatments per shift, and maintaining detailed knowledge of treatments and hotel offerings. You will consistently exceed guest expectations, anticipate their needs, and provide personalized recommendations throughout their stay. Additionally, you will rebook and upsell treatments, advise on home care regimens, and ensure the highest standards in service quality and the appearance of all spa areas. Regular training and team collaboration are key, as is achieving Spa KPIs and maintaining a passion for delivering an unforgettable guest experience.
What we need from you
We are looking for enthusiastic and professional team players who knows how to deliver great service and exceed guest expectations. Ideally you will have:
Diploma in Beauty Therapy
Previous experience as a spa therapist within a Resort/Hotel environment
Experienced and confident in delivering massage and facial treatments
Previous training in Elemis is preferred
Excellent attention to detail, as well as impeccable grooming and presentation
Ambition to grow your career
Motivated, driven and energized in a team environment
Great problem-solving skills and a can-do attitude
What we offer
We offer regular rotating shifts, paid orientation and training, and access to top-tier facilities such as a dedicated pool, gym, bar, dining program, wellness activities, and a private staff beach. You'll have the chance to connect with like-minded individuals and form lasting friendships. With ongoing training and development opportunities, including coaching and mentoring from industry experts, you'll thrive in a five-star luxury environment. Additionally, enjoy exclusive employee, friends, and family discount rates at over 5,300 InterContinental Hotels & Resorts properties worldwide.
How to Apply
Please visit Careers - InterContinental Hayman Island for further information regarding living and working on Hayman Island including accommodation types, facilities, and FAQ’s.
We also invite you to learn more by following our social channels: Facebook via @ICHIRcareers and Instagram via @ihgaustraliacareers
We are proud to be IHG and we know you will be too.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.