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Southbridge Care Homes Quality Care Aide/Resident Service Worker in Hensall, Ontario

Home: QueenswayLocation: Hensall, ONPosition: Quality Care Aide/Resident Service Worker Tired of living to work? Work to LIVE in beautiful Hensall! Located in the heart of Huron County, Hensall is only a short distance from the shores of Lake Huron/Grand Bend, and only 40 minutes from the city of London and town of Stratford. There are many activities residents of Hensall can enjoy, such as all the joys beach life has to offer, as well as year round camping and amazing outdoor activities at Pinery Provincial Park. There are also flea markets, farmers markets, and numerous restaurants and art galleries around ‘Ontario’s West Coast’. And, with Hensall Heritage Hall, and the Stratford Theatre close by, you’re never from amazing live theatre!Ask yourself three questions:1. Are you looking for a role with tons of opportunity for career advancements?2. Are you ready to be part of a team that will truly value your hard work, dedication and effort?3. Are you passionate about providing compassionate and quality care to residents in long term care?If the answer is yes, we would love to know more about you!Southbridge Care Homes are currently looking to add a caring, passionate, and enthusiastic Quality Care Aide to our amazing home family, who can serve our lovely residents, to keep them safe, healthy, and happy. Reporting to the Director of Care or designated clinical leadership team member, the Quality Care Aide helps with select nursing and personal care tasks in accordance with residents' plan of care and, which are within their knowledge and skill, while adhering to regulatory and Queensway’s standards, policies and procedures.Duties and Responsibilities

  • To support and provide one on one care as needed;

  • To provide day to day services and support to individual residents to offer a warm and safe environment, ensuring comfort and well-being of residents are met;

  • To support with safe lifts and transfers of residents;

  • To guide residents to and from their rooms to support transportation (porter) for services, meals and recreational activities.

  • To act as a resident companion and provide comfort and support to residents as needed;

  • To assist with feeding while adhering to safe food handling techniques throughout all aspects of food service;

  • To assist in completing general duties as directed by the care staff including, but not limited to organizing closets, restocking shelves, making of beds, support residents with high needs in choosing their clothing and dressing;

  • To participate on an as needed basis in interdisciplinary meetings for assessing, planning, implementing and evaluating resident care and service needs;

  • To assist in maintaining a safe and clean environment for residents utilizing infection control principles;

  • To communicate with supervisor about problems related to resident care and/or safety;

  • To handle tactfully and courteously with residents, residents' families and reports any concerns/complaints to the supervisor;

  • To participate in the orientation process for residents.

  • To actively participate in ongoing educational opportunities.

  • To maintain resident/resident information confidentiality;

  • To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in the Code of Conduct; To complete all other tasks as assigned.


  • High School Diploma;

  • Working towards completing Personal Support Worker program (or provincial equivalent certificate program) or any other healthcare program or equivalent;

  • Volunteer/working experience with seniors in the community health services setting;

  • Ability to model warm, caring and empathetic communication style when connecting with residents, families and peers;

  • Strong and personable communication skills;

  • Demonstrated desire to work in a service driven environment and through customer focus skill set.

Interested applicants should send their resume here. We would like to thank all applicants for your interest in working as part of our team! Only those applicants selected to move forward in the recruitment process will be contacted. In Ontario, Extendicare, ParaMed Home Health Care and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the individual noted in the posting.

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