Job Information
Emerson Sales Operations Process Manager in Heredia, Costa Rica
Become an integral part of creating an amazing sales execution experience that accelerates revenue & customer success by joining the Sales Operations team as a Sales Operations Process Manager. You will be responsible for the planning, monitoring and improving our Regional GTM performance as well as managing other critical processes. A successful candidate will work with senior leadership and business teams across the regional sales organization to help deliver on key business outcomes and identify significant improvement and optimization opportunities.
Process managers are change agents. They enjoy new challenges and the responsibility of driving business results. They are organized, passionate and goal oriented. They understand what different processes and business motions have in common and their strategic role in how organizations succeed.
In this Role, Your Responsibilities Will Be:
Collaborate with Regional Sales Leaders to monitor the Regional GTM performance and transform into insights for Monthly GTM Reviews (includes GTM scorecard / bookings, AO coverage and pipeline)
Monitor data solutions for GTM Execution and collaborate with BU Ops, Customer Experience & Global Analytics to improve data integrity in support of the GTM Scorecard
Partner with Regional Sales Leaders to determine the regional GTM execution rhythm, oversee and communicate progress towards landmarks and action plans.
Collaborate with Regional Sales Leaders and Regional Business Partner to prepare the monthly GTM reviews
Identify regional needs that require process or data solution improvements, collaborate with Global Sales Operations to implement
Monitor key sales processes(opportunity management & account planning) and drive effectiveness by driving process design and continuous improvement
Effectively communicating to stakeholders at all levels – from executive leadership to individual contributors – to keep them informed and engaged as necessary
Actively participate in global execution improvement projects
Create process and technical content
Who You Are:
You demonstrate strong initiative in challenging situations and excel at recognizing and acting on opportunities. You streamline tasks and create efficient workflows. You develop clear plans and allocate resources optimally. Your communication is adaptable, aligning content and style to suit various audiences, and you adjust quickly to changing circumstances.
For This Role, You Will Need:
Bachelor’s Degree in Business or Engineering
3-4 years of experience in Sales & or Sales Operations
Demonstrated leadership and influence skills including strategizing and driving change across multiple groups & departments.
Preferred Qualifications that Set You Apart:
Ability to transform business ideas into processes and projects.
Must be able to reliably plan for the future and also be adaptable when new obstacles arise
Self-motivated, result-oriented, collaborative, and able to lead a team through ambiguous situations.
Creative approach to critical thinking and problem solving.
Strong written and verbal communication skills, including the ability to illustrate complex business and technical ideas in a way that is meaningful and connects to business stakeholders
Able to operate in a fast-paced environment and manage various initiatives across various time zones (flexible schedule)
Data Manipulation & Analysis (Tableau, Excel, SFDC)
Experience with Sales related tools like Salesforce a plus
Experience in process modeling tools is a plus
PMP, PMI, Lean Six Sigma certification or similar a plus
Our Offer To You:
We recognize the importance of employee wellbeing and know that to do your best you should have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage. Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
At Emerson, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives. We believe a diverse and inclusive work environment gives to the rich exchange of ideas and diversity of thoughts, that encourage innovation and brings the best solutions to our customers.
The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.
WHY EMERSON
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
Accessibility Assistance or Accommodation
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .
ABOUT EMERSON
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
No calls or agencies please.
Requisition ID : 24011690
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.