IBM Site Reliabity Engineer in Heredia, Costa Rica
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
Site Reliability Engineering (SRE) is an engineering discipline that combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. SRE is a key role in our growing and dynamic IBM Planning Analytics on Cloud organization. This technical role is focused on deploying, maintaining, and automating wide ranges of operational tasks for the IBM Planning Analytics on Cloud application. You will work collaboratively with the entire cloud organization and IBM vendors to support, maintain, and operationally improve the reliability of the application.
Required Technical and Professional Expertise
Work in an Agile, collaborative environment to deploy, configure, and maintain systems, which may include software installations, updates, and core services
Build relationships & work with customers to help them resolve their issues or queries
Maintain the reliability, stability, and efficiency of the platform, including being an active participant in incident response and incident management, which may include being on-call
Automate and optimize processes using tools like Ansible, Rundeck, Python, Bash, Powershell, Instana, New Relic, SysDig, LogDNA, Kubernetes, Github, and Jira
Evaluate new technologies and processes that enhance security capabilities.
Help to define, implement and maintain security policies related to compliance requirements.
Conducting system audits and/or hosting third-party audits to maintain certifications/compliance.
Balancing feature development velocity and reliability with well-defined SLOs
Partner with development teams to improve services via rigorous testing and release procedures
Accountable for maintaining the reliability, stability, and efficiency of the platform
Perform vulnerability scanning, risk analysis and security assessments to detect product vulnerabilities.
Preferred Technical and Professional Expertise
4+ Years of experience in IT Industry
Source and project control (GitHub Enterprise, ZenHub, Jira)
Monitoring and logging tools (Nagios, QRadar, New Relic, Instana, SysDig, logDNA)
Continuous Integration platforms (Jenkins, Terraform, TeamCity, Travis CI)
Familiarity with load balancing, geo routing, and proxying
Networking - Firewalls and Load Balancing (Vyatta, StrongSwan)
DB2, MSSQL, NoSQL databases, key-stores and other data-structure solutions (MongoDB, Redis)
Virtual application and web servers (Apache, NGINX, WebSphere, IIS)
Scripting languages (Ruby, Python, PERL, Shell)
Configuration management (Ansible, Chef, Rundeck)
Virtualization and Container orchestration (Xen, Docker, Kubernetes)
Relentless drive to eliminate toil through automation and creating self-healing systems
About Business UnitIBM's Cloud and Cognitive software business is committed to bringing the power of IBM's Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments-with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.
Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.