Job Information
PharmaForce, Inc. Maintenance & Metrology Associate Manager in Hilliard, Ohio
Nature and Scope The Maintenance & Metrology Associate Manager provides hands on technical support for facility, utility, lab, and manufacturing equipment and associated instruments. Working as part of a multi-disciplinary team, the Associate Manager will ensure any modification, installation, preventative maintenance, calibration, operational support, repair, or troubleshooting activity is properly staffed and supported in compliance with engineering specifications, the Food and Drug Administration (FDA), and Good Manufacturing Practices (GMP) guidelines. The individual will be responsible for providing Subject Matter Expertise (SME) for selected aspects of the Maintenance and Calibration programs. This position requires the ability to lead, direct, and develop maintenance personnel, chair meetings, provide constant, thorough, and professional communication throughout all levels of the organization. Essential Duties and Responsibilities Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Lead Preventative Maintenance/Calibration/Repair Program * Prepare, maintain, and follow procedures for the maintenance, calibration, and metrology systems and associated processes to adhere to cGMP's, company, local and state requirements. * Effectively prioritize maintenance and metrology workload, assign to staff, track progress, and ensure quality of work and associated documentation. * Support efforts to analyze and communicate performance against expectations, provide feedback, establish, and track required actions to improve performance. * Coordinate shutdown activities and scheduling of calibration/PM/repair work. * Develop, conduct, and document test methods for facilities/utilities/HVAC/instrument systems troubleshooting. * Review Calibration/Maintenance Paperwork. * Increase overall equipment availability through reduction of breakdowns. * Monitor equipment operation and implement corrective actions for out of specification operation and alarms. * Increase overall instrument performance through optimization of calibration activities. * Monitor instrument calibration results and implement corrective actions for out of specification conditions. * Optimize spare parts stocking program by providing guidance to the Inventory Specialist and encouraging proper part sign out to the Maintenance and Metrology technicians. * Support Quality Assurance investigations of breakdowns and calibration failures. * Coordinate equipment and instrument breakdown repair activities and serve as customer point of contact. * Facilitate completion of change control documentation. DocuSign Envelope ID: 23D9B3EA-E48C-4DCB-B64C-A5233A1FABCC2 * Ensure that equipment files are maintained. * Provide technical troubleshooting support to mechanics/technicians responding to breakdowns. * Serve as subject matter expert on selected aspects of the Maintenance and Calibration systems. * Prepare and manage shutdown schedules. * Develop and implement improvements through cross-functional interactions. * Develop, review, revise, and maintain SOPs for equipment, utilities, and maintenance processes, as assigned. * Develop, review, revise, and maintain SOPs for Metrology/Calibration processes, as assigned. * Assist with EHS activities when applicable and appropriate. * Supervise Maintenance Mechanics/Calibration Technicians. * Provide day to day supervision including oversight of work quality. * Manage staffing levels to ensure coverage of manufacturing and lab operations. * Develop training and evaluate personnel. * Deliver training modules; provide coaching/feedback to develop/enhance technical personnel capabilities. * Ensure effective and up to d