Job Information
FirstService Residential Administrative Assistant in Hoffman Estates, Illinois
Job Overview:Â Â
Asâ¯anâ¯Administrative Assistant,â¯youâllâ¯be responsible forâ¯assistingâ¯tothe administration and coordination ofâ¯all day-to-day operations of an assigned Community Association. Your daily responsibilities willincluderesolvingcustomer serviceconcernsâ¯andâ¯maintainingâ¯communication withBoardof Trustees and homeowners.â¯Â
This opportunity is availableat a property in the southwest suburbs ofÂChicago, Illinois.Â
Your Responsibilities:Â Â
- Providestaff support and guidanceto ensure that the needs or desires of the homeowners, Board of Directors, and Community Managerarebeing addressed.Â
- Maintain a level of service excellence in all interactions with residents, vendors, staff, andcolleagues withknowledge and enforcement of the Community Governing Documents.Â
- Process work order requests issued by owners, maintenance team, and Community Manager. Monitor progress of each, following up as needed to close each work order to completion.Â
- Data entry including contact information, emergency information,and insurance certificates for unit owners. Update information as appropriate anddistributeon a quarterly basis.Â
- Create and distribute communications to homeowners, includingscheduled maintenance notices, rule reminders, holiday notices, meeting notices, and other pertinent association business information.Â
- Maintain office calendar to reflect move-ins and move-outs, deliveries, meetings, inspections, scheduled maintenance, and scheduled time off.ÂÂ
- Faxing, scanning, and filing Association and homeownerâs documents as directed by the Community Manager.Â
- Developing new owner packets includingClickPayand Cable information, data entry for new homeowner and emergency contact, and newly ordered intercom tags.ÂÂ
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Skills & Qualifications:Â Â
- Associateâsdegree or higher in Business or a related field, or equivalent experience in an administrativecapacity.Â
- Works effectively with coworkers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses problems and issues constructively to find mutually acceptable and practical business solutions.â¯Â
Mustpossessa high energy attitude and an ability to multi-task/prioritize different projects at any given time.Â
Superior oral and written communication skills.ÂÂ
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What We Offer : Â Â
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As a full-time associate, you will be eligible for full comprehensive benefits including your choice of multiple medical plans, dental, vision, life insurance, short-termand long-term disability, legal, identity theft, and pet insurance. You will also be eligible for company-paid life insurance and benefits from our employeeassistanceprogram. In addition, you will be eligible for paid time off, paid holidays,tuition reimbursement,and a 401(k)with company match.Â
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Disclaimer Statement Â
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The above informationonthis description has been designed toindicatethe general nature and level of work performed by employees within this classification. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules,dutiesand responsibilities to this job at any time.ÂÂ
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