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Description

Company Summary

Utah Connections Academy (UCA) is a tuition-free, online public school that serves students in grades K–12 throughout Utah. UCA is authorized under state law by the Utah State Charter School Board and governed by an independent Board of Directors. The school is operated by Utah Connections Academy, a nonprofit corporation, through a contract with Connections Academy of Utah, LLC, to provide its educational program and other services. UCA is accredited by Cognia

Utah Connections Academy strives to create an inclusive environment that welcomes and values the diversity of the people we serve. We foster fairness, equity, and inclusion to create a workplace environment where everyone is treated with respect and dignity.

Position Summary and Responsibilities

Working from your home office in Utah the Secondary Counselor will virtually assist students and parents/learning coaches with course selection, and scheduling and will be the initial point of contact for student concerns that span multiple subject areas as well as non-academic issues.

The Secondary Counselor will be responsible for the successful completion of the following tasks:

• Assist students and families with successful transition into the program;

• Follow up with students and families to ensure that they are staying on track and fulfilling the requirements of our school;

• Build relationships with students and families through email, phone calls, and in-person when necessary;

• Proactively be able to troubleshoot and problem-solve student and family issues and understand the proper channels of communication;

• Work with school teams to identify and help families access school and community resources;

• Advise students and families related to academics, career planning, and graduation;

• Assist students and parents with the school course selection process according to specific state credit and requirements and student needs and interests;

• Advise students with issues related to dropping courses and changing schedules, seeking support as needed, while ensuring that the school’s course selection and drop policies are adhered to;

• Implement programs for students and families related to interpersonal adjustment issues;

• Participate in the development of crisis prevention and management plans for the school and serve as a key member of the Student Support Team (SST);

• Report and refer to critical incidents that jeopardize student well-being as obligated by law, administrative regulations, or ethical standards. Stay abreast of all state regulations relating to incident reporting and documentation;

• Assist teachers when students enroll mid-semester, making sure that teachers receive guidance on integrating the students into their coursework, and ensuring that previous grades, credits, and evaluations are handled appropriately;

• And other duties as assigned.

Requirements

• Utah license in School Counseling

• Master’s degree or higher

• Strong technology skills (especially with Microsoft Office products and Google Suite)

• Excellent communication skills, both oral and written

• Customer focused approach

• Excellent attention to detail and organizational skills

• High degree of flexibility

• Team player with demonstrated leadership skills

• Demonstrated ability to work well in a fast-paced environment

• Willingness to travel on occasion for marketing and state testing events (may require occasional overnight travel)

• Ability to work some occasional evening hours, as needed to support some families

• Must be able to use a personal electronic device and email address for 2-step authentication