Job Information
Feldco Windows, Siding & Doors Field Technician - Homewood, IL in Homewood, Illinois
Field Technician – Feldco Home Renewal (Homewood, IL)
Feldco- Windows, Siding, Doors, and Roofing, a Top Workplace as recognized by the Chicago Tribune, is looking for Field Technicians to join our successful, highly motivated team at Feldco. We have 45 years of experience in delighting customers by making home improvement projects simple.
Please be advised of the following:
This position offers overtime averaging roughly 5 hours per week and overtime pay would be time and a half for any hours worked over 40
This position requires a valid driver's license; Company Vehicle is provided
Feldco is honored to have been named a top workplace in 2023 by the Chicago Tribune making us a 10-time award winner! Responsibilities:
Conduct Precise Measurements
Visit customers’ homes post-sales closure to greet and take accurate measurements for windows, doors, siding, or roofing replacements
Input measurements into the system using the tablet provided to ensure the accurate creation of purchase orders
Perform Service and Repair Work
Schedule and attend service appointments requested by customers through the operations department to address issues like drafty windows, crooked window frames, etc.
Utilize the tablet to manage and view appointment schedules efficiently
Purchasing of Products
Oversee the procurement of products necessary for customer projects
Verify Contract Details
Ensure all contract details are accurate and confirmed on the tablet provided before proceeding with any installations or services
Conduct Installation Inspections
Perform thorough inspections of installations to verify quality and compliance with standards
Engage & Delight Customers
Provide exceptional customer service to engage with and exceed customer expectations at every interaction
Job Qualifications:
Preferred, not required: 2 + years working with home construction projects
Outstanding customer service skills
Extremely accurate and detail-orientated
PC/Tablet skills for order entry & appointment resulting
High school diploma or equivalent
Must be able to push, pull and lift a minimum of 50 lbs. and up to 100 lbs. when it is required for a service
Must be comfortable performing work on ladders
Ability to work evenings and Saturdays to meet the demands of our customers
Additional Information
4 Week Paid Training Program
Full time position with benefits (Medical, Dental, Vision, Vol Life, STD, LTD, 401 K, and Paid Time Off)
Company Vehicle
Performance Bonuses
What Can Feldco Offer You?
Leadership -- We are the #1 Replacement Window, Door, Siding, and Roofing Company in America! We take great pride in our leadership and transformation of the home improvement market.
Growth -- We have more than quadrupled our business over the past few years and are presently expanding into more new markets.
Advancement -- We have recently promoted many internal staff members to senior management positions and offer external training.
Teamwork -- We are focused on assisting each other and working together to take care of our customers.