Job Information
Manulife Director, Colleague Communications and Events, Asia in Hong Kong, Hong Kong
Director, Colleague Communications and Events, Asia
In support of our mission, "Decisions made easier. Lives made better," we are hiring for the role of Director, Colleague Communications and Events on our Asia Segment Communications Team. This key role will lead the planning and creation of impactful colleague content and support large-scale colleague events across the region.
This role will also support local market colleagues in the planning and creation of colleague communications in alignment with regional, market, and global business needs. The role involves working closely with senior leadership across multiple departments to ensure effective communications across all levels of the organization. The ideal candidate will have a proven track record in internal communications, exceptional writing and editing skills, event strategy and execution, and the ability to engage and inspire employees, aligning them to the company’s brand, purpose and values.
Position Responsibilities:
Main Areas of Focus
Strategic and Program Ownership : Own and execute the pan-Asia Colleague Communications strategy and its delivery, creating a cohesive story articulating our business strategy, bringing our values to life, and celebrating our mission leveraging executive voices across the region. Collaborate with regional colleagues across functions to identify and support regional colleague communications activities, programs and messaging aligned with regional priorities.
Market, Regional, and Global Alignment: Working with partners in markets, across Regional Office, and in Global Communications, ensure the strategy and execution built for pan-Asia colleague communications is connected and cascaded effectively. This will include preparing and managing timelines, core messaging, regional toolkits, regionalized/localized content.
Measurement and Effectiveness: Define and report on specific, measurable goals for annual colleague communications and events activities, such as improving employee engagement, increasing awareness of company initiatives, or fostering a unified corporate culture. Deliver consistent metrics and insights for these goals, bringing a continuous and grow-mindset to adapting and evolving our strategy and execution.
Message, Content and Toolkit Creation: Develop clear, consistent, and compelling pan-Asia key messages that reflect the company’s tone and values. Draft, edit, seek approval for, and distribute internal memos, leadership announcements, video scripts, internal articles and other internal communications. Create comprehensive toolkits that include templates, guidelines, and resources to ensure consistent messaging across all markets.
Content and Events Calendar : Plan and manage the Colleague Communications content and Colleague Events calendar and ensure it is shared and socialized with in-market colleagues and relevant stakeholders.
Channel Management : Manage regional internal communication channels, including intranet, emails, and digital platforms.
Event Coordination: In partnership with the Regional Events team, drive the strategic planning and coordination of regional internal large-format or executive meetings and events as needed. This includes developing agendas, identifying speakers (internal and external), coordinating logistics, and conducting rehearsals. Events in-scope include regional Town Halls, Asia leadership meetings, and large-format corporate events and celebrations.
Events & ICPs: Manage and own event-related communications including invitations and talking points and briefing packs for senior executives.
Feedback Channels : Create mechanisms for regular employee feedback to understand their needs and preferences and identify issues which should be incorporated into the colleague communications plan.
Required Qualifications:
Skills & Experience
Language Proficiency: Exceptional English skills, both written and verbal.
Stakeholder Management: Excellent skills in managing relationships with senior executives.
Cultural Adaptability: Ability to thrive in a multicultural, collaborative environment.
Team Player: Self-motivated with strong teamwork capabilities.
Regional Experience: Experience in communications within the Asia region (either regional or local market).
Preferred Qualifications
Experience: 8-10 years of experience working in internal communications, developing messaging in a cross-functional work environment.
Education: Bachelor’s degree in Communications, Journalism, Marketing, or a related field.
Industry Knowledge: Familiarity with the financial services or insurance industry is an asset.
Language Skills: Fluency in an Asian language is a benefit.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
This role is an excellent opportunity for a communications professional to make a significant impact on the company's internal communications and event strategy in the Asia region. If you are passionate about internal communications and events and thrive in a dynamic, multicultural environment, we encourage you to apply.
Acerca de John Hancock y Manulife
Manulife Financial Corporation es un importante grupo internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Nuestra sede mundial se encuentra en Toronto, Canadá, y operamos como Manulife mediante nuestras oficinas de Canadá, Asia y Europa, y principalmente como John Hancock en Estados Unidos. Brindamos servicios de asesoría financiera, seguros y soluciones de gestión patrimonial y de activos para personas, grupos e instituciones. Para finales de 2022, ya contábamos con más de 40,000 empleados, más de 116,000 representantes y miles de socios de distribución que brindaban nuestros servicios a más de 34 millones de clientes. Para finales de 2022, los activos que gestionamos y administramos fueron de CAD 1.3 billones (USD 1.0 billones), incluidos los activos invertidos totales de CAD 0.4 billones (USD 0.3 billones) y los activos netos de fondos segregados de CAD 0.3 billones (USD 0.3 billones). Cotizamos en las bolsas de valores de Toronto, Nueva York y Filipinas como “MFC” y en la de Hong Kong como “945”.
Manulife es un empleador que ofrece igualdad de oportunidades
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, desarrollar y retener una fuerza laboral tan diversa como los clientes a los que servimos, y para fomentar un entorno de trabajo inclusivo que abarque la fuerza de las culturas y las personas. Estamos comprometidos con el reclutamiento justo, la retención, el ascenso y la compensación, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y la lactancia), orientación sexual, características genéticas, estatus de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley aplicable.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información compartida durante el proceso de solicitud de adaptación será almacenada y utilizada de manera congruente con las leyes aplicables y las políticas de Manulife/John Hancock. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com .
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