Job Information
Kuehne+Nagel Global Sea Logistics ISC Control Tower Manager, in Hong Kong, Hong Kong
You will be part of our Global International Supply Chain team, enabling our customers to optimize their supply chains through our order management and sea transportation management solutions.
Your Role
WHAT WILL YOU BE DOING ON A DAILY BASIS? Your primary objective is to ensure retention and growth of existing ISC customers. You will optimize Origin International Supply Chain (ISC) service delivery, profitability through risk and costs minimization by providing governance to hemisphere and national organizations as well as origin control tower operational key account managers, ensuring consistency of ISC service delivery across the network.
Your Responsibilities
To build, empower and inspire a high performing team of Origin Control Tower team leaders and OKAM’s.
To develop and maintain strong, trust based relationships with the client and our internal network in hemisphere and national organizational levels.
To set clear ISC origin service delivery and operational governance including production unit cost targets, develop and drive action plans to ensure ISC service delivery.
To monitor financial performance of existing accounts and systemically optimize net profit by collaborating with hemisphere and national organizations.
To continuously measure, drive and improve performance of ISC origin service delivery against service level agreements (SLA’S)To ensure delivery against agreed Supply Chain Engineering initiatives.
To establish, implement, govern and enhance the standards, processes and policies that drive standardization and scalability of our solutions at origin.
To co-create the global strategic business plan and support the implementation of key initiatives to improve ISC service quality, data integrity and profitability.
To maintain, develop and optimize the structure in CEBU to support the delivery of ISC service.
Your Skills and Experiences
Your strong leadership skillsand knowledge of the ISC product, along with your operationalexperience and relationships will be the key to your success.
Youwill be successful in this role because of your knowledge across our operations, products and services; because you possess the keyattributes we are looking for.
Good Reasons to Join
We are looking for individuals who have demonstrated skills in consultative selling in the supply chain solutions. In return, you will gain access to professional development opportunities and international exposure in a team-based environment. To find out why Kuehne+Nagel is the best place for a successful professional career, start a conversation with us and click apply today!
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.